Tag: order upgrade

Each order is identified by: Pricing plan Billing period Number of user licenses If you want to change any of these parameters, the current order will be canceled and a new one with the new parameters will be created. If there is an active Auto-Recharge for the old order,...

You can change the number of user licenses at any time: Go to the Web Control Panel – Licenses – Update tab. Click on “Current plan” button. Select the number of licenses you want, click the “Next” button and follow the instruction. This will upgrade your current order with...

I upgraded my order and your system canceled Auto-recharge. Why don’t you use my credit card after the upgrade? An order upgrade is done in these steps: Cancel your order Create a new order with the new number of licenses, billing period or pricing plan Auto-recharges are processed by...