For security reasons Brosix application uses a proprietary protocol. This protocol is used for Brosix-to-Brosix communication.
To alow our customers connect to other IM networks, Brosix desktop application can connect to Yahoo Messenger, ICQ, AIM, MSN, Facebook and Google Talk instant messaging networks.
Brosix Mobile versions (Android and iOS) as well as Brosix Web Client cannot communicate with other IM networks. This features is available only with Brosix Desktop (Windows, Mac and Linux).
When Brosix is connected to any of these IM networks, it allows only text chat. All other Brosix features are available in Brosix-to-Brosix communication when users use Brosix accounts.
Multi-protocol feature is free of charge for the Brosix Personal users and can be downloaded from www.brosix.com/download/
Multi-protocol IM is initially disabled for Brosix Enterprise. The administrator have to explicitly enable it. They have full control which users can use this feature. They can turn on and off the feature at any time from the Web Control Panel.
If “External protocols” is enabled and if “User Activity Log” is also enabled, all communication with the external networks is logged – both sent and received messages.
If enabled, users should set up their External protocol accounts. Here is a related article how to do so