Brosix Help Library https://help.brosix.com Answers for your questions Thu, 21 Jun 2018 15:01:17 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.6 https://help.brosix.com/wp-content/uploads/2018/04/cropped-brosix-logo-32x32.png Brosix Help Library https://help.brosix.com 32 32 Is Brosix GDPR Compliant? https://help.brosix.com/brosix-gdpr-compliant/ Fri, 01 Jun 2018 12:57:37 +0000 https://help.brosix.com/?p=3080 What is GDPR? The EU General Data Protection Regulation (GDPR) is a new regulation in EU law aimed at unifying data regulations within the EU. The main aspects of the regulations aim to create greater transparency in how businesses use personal information, and grant individuals greater control over their personal information. GDPR applies to any business operating within the EU or serving any customers located in the EU, such as Brosix. Is Brosix GDPR Compliant? With the launch of the new regulations many companies have been working to make adjustments and become compliant by the deadline of May 25th, 2018. Here at Brosix, however, we have made customers’ security and privacy a priority from the beginning of our company, and have been GDPR compliant for many years. Since our founding we have taken significant steps to protect customers’ data and ensure that they are aware of how and to what purpose we use their personal information. How is Brosix Protecting and Using Personal Data? A full accounting of how we both protect and use our customers’ personal data in order to provide our services can be found in our Terms of Service and Privacy Policy. However, we’d like to highlight some of the most relevant facts: Brosix is a B2B software, meaning that we provide our services directly to businesses We always gather explicit consent from customers for the collection and use of their data. We have strict measures to keep our customers’ data safe and secure We use personal information for internal purposes only We never disclose our customers’ personal information to third parties Customers are free to access or delete their personal data at any time

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What is GDPR?

The EU General Data Protection Regulation (GDPR) is a new regulation in EU law aimed at unifying data regulations within the EU. The main aspects of the regulations aim to create greater transparency in how businesses use personal information, and grant individuals greater control over their personal information. GDPR applies to any business operating within the EU or serving any customers located in the EU, such as Brosix.

Is Brosix GDPR Compliant?

With the launch of the new regulations many companies have been working to make adjustments and become compliant by the deadline of May 25th, 2018. Here at Brosix, however, we have made customers’ security and privacy a priority from the beginning of our company, and have been GDPR compliant for many years. Since our founding we have taken significant steps to protect customers’ data and ensure that they are aware of how and to what purpose we use their personal information.

How is Brosix Protecting and Using Personal Data?

A full accounting of how we both protect and use our customers’ personal data in order to provide our services can be found in our Terms of Service and Privacy Policy. However, we’d like to highlight some of the most relevant facts:

  • Brosix is a B2B software, meaning that we provide our services directly to businesses
  • We always gather explicit consent from customers for the collection and use of their data.
  • We have strict measures to keep our customers’ data safe and secure
  • We use personal information for internal purposes only
  • We never disclose our customers’ personal information to third parties
  • Customers are free to access or delete their personal data at any time
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      ]]> Brosix Chat Room Controls https://help.brosix.com/brosix-chat-room-controls/ Wed, 16 May 2018 13:10:24 +0000 https://help.brosix.com/?p=3048 Brosix Enterprise customers who have completed the 4.0 update and are on the Ultimate Plan have access to administrator controls related to chat rooms. Through the Web Control Panel administrators can: Create chat rooms Close chat rooms Add users to a chat room Delete users from a chat room Lock users into a chat room In order to access these chat rooms controls, please follow these instructions: Log in to the ‘Web Control Panel.’ From the menu select ‘Users’ and then ‘Chat rooms.’ Select a specific Chat room and click on it. Once you open the chat room, select ‘Controls.’ The system allows you to change the status of the room. The two options you can choose from are: ‘Active,’ meaning the cis currently accessible and visible to users ‘Closed,’ meaning chat room is inaccessible to users and will disappear from their contact lists. You can also select between two options for the type of chat room: ‘Open Room,’ meaning that the chat room members can remove themselves from the room at any time as well as invite others to join. ‘Room Lock,’ meaning that members cannot remove themselves from the room or invite others to join it. Select ‘Members’ to add or remove chat room members.

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      Brosix Enterprise customers who have completed the 4.0 update and are on the Ultimate Plan have access to administrator controls related to chat rooms. Through the Web Control Panel administrators can:

      • Create chat rooms
      • Close chat rooms
      • Add users to a chat room
      • Delete users from a chat room
      • Lock users into a chat room

      In order to access these chat rooms controls, please follow these instructions:

      1. Log in to the ‘Web Control Panel.’
      2. From the menu select ‘Users’ and then ‘Chat rooms.’
      3. Select a specific Chat room and click on it.
      4. chat-rooms-control

      5. Once you open the chat room, select ‘Controls.’ The system allows you to change the status of the room. The two options you can choose from are:
        • ‘Active,’ meaning the cis currently accessible and visible to users
        • Closed,’ meaning chat room is inaccessible to users and will disappear from their contact lists.
        • how to control your chat room

        You can also select between two options for the type of chat room:

        • ‘Open Room,’ meaning that the chat room members can remove themselves from the room at any time as well as invite others to join.
        • ‘Room Lock,’ meaning that members cannot remove themselves from the room or invite others to join it.
      6. Select ‘Members’ to add or remove chat room members.
      7. add or delete chat room members

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      Disable Chat History https://help.brosix.com/disable-chat-history/ Fri, 16 Feb 2018 09:16:48 +0000 https://help.brosix.com/?p=3014 The Chat History feature on Brosix networks helps users to keep track of and recall their communication. In order for this feature to operate properly, chat history is stored on Brosix servers, as is common practice with the majority of IM applications. Some customers may want to deactivate this feature, and therefore network administrators may Disable Chat History for their networks through the Web Control Panel. However, this action will lead to several potentially adverse effects: Messages sent to offline users will no longer be stored, and therefore Offline Messaging will in effect be disabled Users will be unable to synch their chat history on multiple devices (desktop, mobile and web client) In order to provide a full experience to their users, Brosix recommends that network administrators enable Chat History.

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      The Chat History feature on Brosix networks helps users to keep track of and recall their communication. In order for this feature to operate properly, chat history is stored on Brosix servers, as is common practice with the majority of IM applications.

      Some customers may want to deactivate this feature, and therefore network administrators may Disable Chat History for their networks through the Web Control Panel. However, this action will lead to several potentially adverse effects:

      • Messages sent to offline users will no longer be stored, and therefore Offline Messaging will in effect be disabled
      • Users will be unable to synch their chat history on multiple devices (desktop, mobile and web client)

      In order to provide a full experience to their users, Brosix recommends that network administrators enable Chat History.

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      Chat History Expiration https://help.brosix.com/chat-history-expiration/ Fri, 16 Feb 2018 09:16:35 +0000 https://help.brosix.com/?p=3010 The Chat History  feature on Brosix networks helps users to keep track of and recall their communication. In order for this feature to operate properly, chat history is stored on Brosix servers, as is common practice with the majority of IM applications. Customers who would like to set a time limit on how long chat history is archived may do so through the Expiration option in the Web Control Panel. This option allows network administrators to choose the length of time that their network’s chat history will be saved on Brosix servers. After this period the history will be deleted. The five choices for expiration periods are: 1 day, 7 days, 1 month, 3 months and “Default”. Please note: Choosing a short expiration period will lead to decreased functionality in several features. One of the affected services will be the Offline Messaging feature – if users are offline longer than the expiration period they will not receive any messages sent to them. For example, if the expiration period is one day and a user is offline for two days after a message is sent to them, that message will be erased before delivery. For this reason, Brosix recommends setting an expiration period of 1 month or longer. For your convenience, there is an option “Default” which will configure chat history deletion to optimal values in order to make sure that all services in your Team network function properly.

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      The Chat History  feature on Brosix networks helps users to keep track of and recall their communication. In order for this feature to operate properly, chat history is stored on Brosix servers, as is common practice with the majority of IM applications.

      Customers who would like to set a time limit on how long chat history is archived may do so through the Expiration option in the Web Control Panel. This option allows network administrators to choose the length of time that their network’s chat history will be saved on Brosix servers. After this period the history will be deleted. The five choices for expiration periods are: 1 day, 7 days, 1 month, 3 months and “Default”.

      Please note: Choosing a short expiration period will lead to decreased functionality in several features. One of the affected services will be the Offline Messaging feature – if users are offline longer than the expiration period they will not receive any messages sent to them. For example, if the expiration period is one day and a user is offline for two days after a message is sent to them, that message will be erased before delivery.

      For this reason, Brosix recommends setting an expiration period of 1 month or longer. For your convenience, there is an option “Default” which will configure chat history deletion to optimal values in order to make sure that all services in your Team network function properly.

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      New default contact list view in Brosix 4.0 https://help.brosix.com/new-default-contact-list-view-brosix-4-0/ Tue, 28 Nov 2017 09:37:00 +0000 https://help.brosix.com/?p=2984 We have introduced a new default view for the contact list in Brosix 4.0. It features various filters like “All”, “Chat rooms” and filters by groups. Each group defined by the team administrator has its own filter with the name of the group, e.g. “New York Office”, “Management”, etc. User defined local groups also receive a filter with the group name. If the user connects to external networks like “ICQ” or “Google talk”, each network receives a filter with the external network name. In this case, the filter “Brosix” shows only Brosix accounts. The “Chat rooms” filter shows only the chat rooms the user is a member of. To switch the filter, click on the currently selected filter located just above the search box and select the desired filter from the dropdown menu. Should you want to switch between the “Compact” or “Extended” contact list view, you can do so by selecting Contacts-> List type:

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      We have introduced a new default view for the contact list in Brosix 4.0. It features various filters like “All”, “Chat rooms” and filters by groups.

      Each group defined by the team administrator has its own filter with the name of the group, e.g. “New York Office”, “Management”, etc. User defined local groups also receive a filter with the group name.

      If the user connects to external networks like “ICQ” or “Google talk”, each network receives a filter with the external network name. In this case, the filter “Brosix” shows only Brosix accounts.

      The “Chat rooms” filter shows only the chat rooms the user is a member of.
      To switch the filter, click on the currently selected filter located just above the search box and select the desired filter from the dropdown menu.

      new default contact list in Brosix 4.0

      Should you want to switch between the “Compact” or “Extended” contact list view, you can do so by selecting Contacts-> List type:

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      Step-by-Step Guide to Network Administration https://help.brosix.com/network-administration/ Mon, 06 Nov 2017 10:00:34 +0000 https://help.brosix.com/?p=2948 My Brosix Team Network is up and running, how can I administer it in the most efficient way? Now that your team network is set up and configured, you can begin focusing on how to best administer it. In order to get the most out of your team network, it’s important to be familiar with all of the different administration aspects. Below you will find some basic descriptions of the different aspects of network administration on Brosix Enterprise, as well as links to more detailed tutorials for each:     Adding a new network administrator – You can add additional network administrators to your team network with predefined administration privileges. Read more in the tutorial on adding new administrators. Note: this feature is for customers with the Ultimate Brosix Plan. Accessing the chat history archive – You can access your network’s chat history archives for different time periods and in different user configurations. Read more in the tutorial on how to access chat history archives. Adjusting the time zone offset for the chat history archive – You can set the time zone that your network’s chat history archive adheres to. Read more in the tutorial on how to set the time zone offset. Archiving chat history with ‘Smarsh’– You can choose to archive your network’s chat history with the external ‘Smarsh’ service. Read more in the tutorial on how to archive your team’s chat history with Smarsh. Customizing your team network – You can visually customize your network by adding your own custom logo and company URL. Read more in the tutorial on customizing your team network. Ordering user licenses – You can order new user licenses through the web control panel. Read more in the tutorial on how to order user licenses. Creating statistical charts on network usage – You can create a variety of charts to display different network usage statistics. Read more in the tutorial on setting up custom statistical charts. Configuring the Brosix live guest chat – You can set up and configure the live chat feature for guests on your website. Read more in the tutorial on how to configure the live guest chat features.   Here are further tutorials that you may find useful in order to start and configure your IM network. There are also several video tutorials that demonstrate different aspects of Brosix for your convenience. Your Brosix team network is full of features and options. If you need additional information, you are welcome to visit our help desk at any time. Full list of Brosix Enterprise IM Features

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      My Brosix Team Network is up and running, how can I administer it in the most efficient way?

      Now that your team network is set up and configured, you can begin focusing on how to best administer it. In order to get the most out of your team network, it’s important to be familiar with all of the different administration aspects. Below you will find some basic descriptions of the different aspects of network administration on Brosix Enterprise, as well as links to more detailed tutorials for each:

       
      Brosix Web Control Panel
       

      • Adding a new network administrator – You can add additional network administrators to your team network with predefined administration privileges. Read more in the tutorial on adding new administrators.
      • Note: this feature is for customers with the Ultimate Brosix Plan.

      • Accessing the chat history archive – You can access your network’s chat history archives for different time periods and in different user configurations. Read more in the tutorial on how to access chat history archives.
      • Adjusting the time zone offset for the chat history archive – You can set the time zone that your network’s chat history archive adheres to. Read more in the tutorial on how to set the time zone offset.
      • Archiving chat history with ‘Smarsh’– You can choose to archive your network’s chat history with the external ‘Smarsh’ service. Read more in the tutorial on how to archive your team’s chat history with Smarsh.
      • Customizing your team network – You can visually customize your network by adding your own custom logo and company URL. Read more in the tutorial on customizing your team network.
      • Ordering user licenses – You can order new user licenses through the web control panel. Read more in the tutorial on how to order user licenses.
      • Creating statistical charts on network usage – You can create a variety of charts to display different network usage statistics. Read more in the tutorial on setting up custom statistical charts.
      • Configuring the Brosix live guest chat – You can set up and configure the live chat feature for guests on your website. Read more in the tutorial on how to configure the live guest chat features.

       

      Here are further tutorials that you may find useful in order to start and configure your IM network.
      There are also several video tutorials that demonstrate different aspects of Brosix for your convenience.

      Your Brosix team network is full of features and options. If you need additional information, you are welcome to visit our help desk at any time.


      Full list of Brosix Enterprise IM Features

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      Step-by-Step Guide to Manage User Accounts https://help.brosix.com/manage-user-accounts/ Fri, 03 Nov 2017 14:27:37 +0000 https://help.brosix.com/?p=2940 I’ve set up my Brosix Team Network, how do I customize my users’ experience? After you have completed the initial registration and configuration of your network you are ready to customize it to fit your users’ needs. Brosix has a wide range of user features and options. Below you will find short descriptions of the main ones as well as links to tutorials on how to use them: Custom settings for individual users or entire team network – With Brosix you can set customized settings on an individual user or entire team basis through the Web Control Panel. These settings will determine how users can interact with each other on your network, as well as the extent to which they can edit their contacts and profile information. Please refer to our tutorials for more information on how to set settings for individuals or for your entire team network.     Managing network groups – You can create and manage user groups on your team network in order to help facilitate better team communication. Read more in the tutorial on creating and managing groups. Viewing chat history – You can view users’ chat history for different time periods through the Web Control Panel. Read more in the tutorial on how to view chat history. Using the welcome module – You can broadcast news and events to your entire network through the welcome module. Read more in the tutorial on how to use the welcome module. Restricting user data access – You can restrict who is able to access user data by setting user security levels. Read more in the tutorial on how to restrict access to user data. Exporting and importing user accounts – You can export and import user accounts from an active directory to and from your Brosix network. Read more in the tutorial on exporting and importing user accounts. Synching Brosix users with users in an active directory domain – You can synchronize users from another directory into your team network through the active directory domain synchronizing feature. This saves you time when adding new users to your network from a previously existing network. Read more in the tutorial on synching network users with and active directory domain.   Here are further tutorials that you may find useful in order to start and configure your IM network. There are also several video tutorials that demonstrate different aspects of Brosix for your convenience. Your Brosix team network is full of features and options. If you need additional information, you are welcome to visit our help desk at any time. Full list of Brosix Enterprise IM Features

      The post Step-by-Step Guide to Manage User Accounts appeared first on Brosix Help Library.

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      I’ve set up my Brosix Team Network, how do I customize my users’ experience?

      After you have completed the initial registration and configuration of your network you are ready to customize it to fit your users’ needs. Brosix has a wide range of user features and options. Below you will find short descriptions of the main ones as well as links to tutorials on how to use them:

      • Custom settings for individual users or entire team network – With Brosix you can set customized settings on an individual user or entire team basis through the Web Control Panel. These settings will determine how users can interact with each other on your network, as well as the extent to which they can edit their contacts and profile information. Please refer to our tutorials for more information on how to set settings for individuals or for your entire team network.
      •  
        Brosix Web Control Panel
         

      • Managing network groups – You can create and manage user groups on your team network in order to help facilitate better team communication. Read more in the tutorial on creating and managing groups.
      • Viewing chat history – You can view users’ chat history for different time periods through the Web Control Panel. Read more in the tutorial on how to view chat history.
      • Using the welcome module – You can broadcast news and events to your entire network through the welcome module. Read more in the tutorial on how to use the welcome module.
      • Restricting user data access – You can restrict who is able to access user data by setting user security levels. Read more in the tutorial on how to restrict access to user data.
      • Exporting and importing user accounts – You can export and import user accounts from an active directory to and from your Brosix network. Read more in the tutorial on exporting and importing user accounts.
      • Synching Brosix users with users in an active directory domain – You can synchronize users from another directory into your team network through the active directory domain synchronizing feature. This saves you time when adding new users to your network from a previously existing network. Read more in the tutorial on synching network users with and active directory domain.

       


      Here are further tutorials that you may find useful in order to start and configure your IM network.

      There are also several video tutorials that demonstrate different aspects of Brosix for your convenience.

      Your Brosix team network is full of features and options. If you need additional information, you are welcome to visit our help desk at any time.


      Full list of Brosix Enterprise IM Features

      The post Step-by-Step Guide to Manage User Accounts appeared first on Brosix Help Library.

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      How to Set up Custom Settings to your Team Network https://help.brosix.com/custom-settings-for-team-network/ Fri, 03 Nov 2017 13:27:42 +0000 https://help.brosix.com/?p=2926 Brosix allows you to set custom settings for your team network. In order to do so please follow these instructions. You will also find short descriptions of each of the options below: Log into the control panel at net.brosix.com From the Dashboard choose Settings ->Options Choose from these listed options (you can tick any number of them): Allow new accounts – when enabled, new users will be able to create accounts for themselves. This way they will join your team network and begin communicating with other users directly. Any-to-any – when enabled, all users will be able to communicate between themselves on your team network. Upon adding a new user account to your team network they will be immediately visible in all other users’ contact lists. Allow Edit contacts – when enabled, users on your network will be able to manage their contact lists by adding and deleting contacts at any time. You can also enable users to change their profiles and passwords. In order to do that follow these steps: Log into the control panel at net.brosix.com From the Dashboard choose Settings->Options From here you can enable and disable user profile and password changes at any time. Brosix also allows you to set users’ auto away time. In order to do so please follow these instructions: Log into the Control Panel at net.brosix.com From the Dashboard choose Settings-> Configuration Select the “Auto away time” option and set the desired period of time (in minutes). When you are ready click the “Save” button./li> You can also set the “Auto Start” option for the Brosix application for all users that use Windows OS. In order to do so follow these steps: Log into the Control Panel at net.brosix.com From the Dashboard choose Settings->Configurations Choose the “Auto start” section and click the “Enable” button

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      Brosix allows you to set custom settings for your team network. In order to do so please follow these instructions. You will also find short descriptions of each of the options below:

      1. Log into the control panel at net.brosix.com
      2. From the Dashboard choose Settings ->Options
      3. Choose from these listed options (you can tick any number of them):
      • Allow new accounts – when enabled, new users will be able to create accounts for themselves. This way they will join your team network and begin communicating with other users directly.
      • Any-to-any – when enabled, all users will be able to communicate between themselves on your team network. Upon adding a new user account to your team network they will be immediately visible in all other users’ contact lists.
      • allow new contacts and any-to-any

      • Allow Edit contacts – when enabled, users on your network will be able to manage their contact lists by adding and deleting contacts at any time.

      You can also enable users to change their profiles and passwords.
      In order to do that follow these steps:

      1. Log into the control panel at net.brosix.com
      2. From the Dashboard choose Settings->Options

      From here you can enable and disable user profile and password changes at any time.
      enable and disable profile changes

      Brosix also allows you to set users’ auto away time. In order to do so please follow these instructions:

      1. Log into the Control Panel at net.brosix.com
      2. From the Dashboard choose Settings-> Configuration
      3. Select the “Auto away time” option and set the desired period of time (in minutes). When you are ready click the “Save” button./li>

      Auto away time

      You can also set the “Auto Start” option for the Brosix application for all users that use Windows OS. In order to do so follow these steps:

      1. Log into the Control Panel at net.brosix.com
      2. From the Dashboard choose Settings->Configurations
      3. Choose the “Auto start” section and click the “Enable” button

      Brosix Auto start

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      How to set up custom settings for an individual user https://help.brosix.com/custom-settings-for-user/ Fri, 03 Nov 2017 12:58:33 +0000 https://help.brosix.com/?p=2909 With Brosix you can set up custom settings for individual users by following these instructions: Log into the Control Panel at net.brosix.com From the Dashboard choose Users->Users Accounts Choose the user whose settings you would like to change From the Menu, please choose the option(s) you would like to alter (see image above). Below you will find short descriptions of each of the options in the User Account menu. Settings – through the Settings tab you can change the user’s status and security level Status – You can change the user’s status to “Active” or “Inactive.” If the status is “Active” the user will be present in your contact list and will be able to access your network. If the status is “Inactive” the user will not be able to login and use Brosix. Required Security Level – You can set the security level to “Normal” or “Restricted.” If the level is “Normal” all administrators can access this user’s profile and activity log. If the level is “Restricted” only a limited number of administrators can access this user’s profile and activity log. Control – through the control tab you can adjust the user’s privileges to change their groups, profile, contacts and password. Local Groups – You can enable and disable the user’s ability to create local groups and put users from their contacts list into groups. Or you can set the “Inherited from network” option, meaning that the user will get the network configuration for this option. Profile changes – You can enable and disable the user’s privilege to change their profile. Or you can set the “Inherited from network” option, meaning that the user will get the network configuration for this option. Allow Contacts – You can enable and disable the user’s privilege to change their contact list by adding or removing contacts. If enabled, the user will be able to search for other users and add them to their contact list. Or you can set up “Inherited from network” meaning that the user will get the network configuration for this option. Password changes – You can enable or disable an user to change its password. Or you can set the “Inherited from network” option, meaning that the user will get the network configuration for this option. In order to save the changes click on the ‘Save’ button shown below Contacts – You can set which contacts should be included or excluded from the user’s contact list. You can change the number and configuration of the contacts at any time. Modules – You can restrict individual user access to some or all features on your network. Groups – You can assign the user to specific groups. The user’s group participation will be visible in the contact lists of other users. One-to-Any – You can enable the “Onе-to-Any” option for specific groups. When the “One-to-Any” option is enabled, the user will see all group members of the group even if the user is not a member of it.

      The post How to set up custom settings for an individual user appeared first on Brosix Help Library.

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      With Brosix you can set up custom settings for individual users by following these instructions:

      1. Log into the Control Panel at net.brosix.com
      2. From the Dashboard choose Users->Users Accounts
      3. Choose the user whose settings you would like to change
      4. User sections

      5. From the Menu, please choose the option(s) you would like to alter (see image above). Below you will find short descriptions of each of the options in the User Account menu.
      1. Settings – through the Settings tab you can change the user’s status and security level
        • Status – You can change the user’s status to “Active” or “Inactive.” If the status is “Active” the user will be present in your contact list and will be able to access your network. If the status is “Inactive” the user will not be able to login and use Brosix.
        • Required Security Level – You can set the security level to “Normal” or “Restricted.” If the level is “Normal” all administrators can access this user’s profile and activity log. If the level is “Restricted” only a limited number of administrators can access this user’s profile and activity log.

        Settings section

      2. Control – through the control tab you can adjust the user’s privileges to change their groups, profile, contacts and password.
        • Local Groups – You can enable and disable the user’s ability to create local groups and put users from their contacts list into groups. Or you can set the “Inherited from network” option, meaning that the user will get the network configuration for this option.
        • Profile changes – You can enable and disable the user’s privilege to change their profile. Or you can set the “Inherited from network” option, meaning that the user will get the network configuration for this option.
        • Allow Contacts – You can enable and disable the user’s privilege to change their contact list by adding or removing contacts. If enabled, the user will be able to search for other users and add them to their contact list. Or you can set up “Inherited from network” meaning that the user will get the network configuration for this option.
        • Password changes – You can enable or disable an user to change its password. Or you can set the “Inherited from network” option, meaning that the user will get the network configuration for this option.

        In order to save the changes click on the ‘Save’ button shown below

        Control section

      3. Contacts – You can set which contacts should be included or excluded from the user’s contact list. You can change the number and configuration of the contacts at any time.
      4. Contacts section

      5. Modules – You can restrict individual user access to some or all features on your network.
      6. Modules section

      7. Groups – You can assign the user to specific groups. The user’s group participation will be visible in the contact lists of other users.
      8. select groups

      9. One-to-Any – You can enable the “Onе-to-Any” option for specific groups. When the “One-to-Any” option is enabled, the user will see all group members of the group even if the user is not a member of it.

      One-to-any for an individual user

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      How to view your team’s chat history https://help.brosix.com/view-chat-history/ Fri, 03 Nov 2017 10:54:41 +0000 https://help.brosix.com/?p=2897 Brosix allows you to monitor users’ correspondence on your network through the “User History” feature. In order to do so please follow these instructions: Log into the Control Panel at net.brosix.com From the Dashboard choose Users->User History Select the name(s) of the user(s) from the list on the right side of the screen and click the “Add” button Click the “Get the Report” button when all relevant users are selected Select the time frame for the report and click the “Show the report” button (see image below) Brosix also allows you to download the file in .pdf or .csv formats

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      Brosix allows you to monitor users’ correspondence on your network through the “User History” feature. In order to do so please follow these instructions:

      1. Log into the Control Panel at net.brosix.com
      2. From the Dashboard choose Users->User History
      3. Chat History

      4. Select the name(s) of the user(s) from the list on the right side of the screen and click the “Add” button
      5. Click the “Get the Report” button when all relevant users are selected
      6. Select the time frame for the report and click the “Show the report” button (see image below)

      Select time frame

      Brosix also allows you to download the file in .pdf or .csv formats

      The post How to view your team’s chat history appeared first on Brosix Help Library.

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