You can fully control users’ contact lists and the features they can use through the Web Control Panel. Go to the “Users” tab and click on a user account to manage.
Chat History – You can choose the relevant users and time frame, and then display the chat history between the selected users in the specified time (within the last three months).
Chat History Archive – Chat logs which are older than 3 months are archived and no longer available to review online. However, you can download the archive and browse it on your computer locally. You can also request a deletion of archived logs and the system will delete it within 24 hours.
Groups – You can group your users by department, location or any other parameters. On this page, you can define as many user groups as you want by clicking on the group name and assigning users to this group. Each user can be a member of one or multiple groups, and each group may have multiple members. The groups you define will be automatically shown in the users’ contact lists. You also have the option of deleting existing groups.