Category: Brosix General FAQs

In order to continue using Brosix once your free trial is over you need to order licenses for the users on your team network. You can do so by following these instructions: Log into the control panel at net.brosix.com From the Dashboard choose the “Licenses” option and click on...

A week before your service expires, you will receive an email from Brosix which includes an option for changing your payment method. Simply click on the “change your payment method” button in the email in order to access this option. You can also change your credit card details if...

No, you cannot. Your account name is unique inside the network it is created. That’s why switching to another network is not a good idea – if there is another account with the same name, it may cause problems. So, if you want to join another network, create a...

Yes, you can add, delete and edit all user accounts in your team network. To do so, you need to login your network web control panel – net.brosix.com

Every Instant Messenger application needs support from servers to operate properly. The set of the servers that support the Instant Messenger application is called a “Team Network”. All users that use this application and its servers participate in one Team Network. Users in one team network can communicate only...

No, the username can not be changed. It uniquely identifies you in the network. If you change your username, this will be extremely confusing to others who have you in their contact lists, especially if later someone else registers with your old name. If you wish to change it...

What are user licenses? Here are some facts/rules about user licenses: Brosix pricing is based on the number of user licenses. The number of user accounts in your IM network should be less or equal to the number of user licenses. Each user account is supported by one user...

Can I get W-9 or the similar version of this form for our tax/accounting records? W-9 form is for companies and individuals who receive dividents from US corporations. As a company registered both in the United States and in the EU, if you are interested to get W-9 form,...

Brosix allows companies and teams to create their own private team Networks. Each IM network is identified by its number called “network number”. Network number is used together with user name and password to sign in Brosix.

What are your payment methods? How can I pay for Brosix services? Brosix receives payments with: Credit card Debit card PayPal Bank transfer Other local payment methods in more than 30 countries around the world   For credit card payments we work with three payment processing companies – 2Checkout,...