Category: Brosix Enterprise

Local Groups vs Global Groups

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You can define groups of users from Web Control Panel and assign user accounts according to your work groups. For example, you can group them by office location: “New York office”, “Barcelona office”, “Plovdiv office”. Or you can group your users by department: “Marketing”, “Sales”, “Production”, “Management”. These groups...

W-9 form

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Can I get W-9 or the similar version of this form for our tax/accounting records? W-9 form is for companies and individuals who receive dividents from US corporations. Since Brosix is a company registered in Republic of Bulgaria, European Union, it is not subject to W-9 form. Here you...

Configure Web Guests

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How, exactly, does Web Guest feature work? How to configure it? Most of the configuration is performed automatically when you enable the “Web Guest” feature. You only need to do this: Assign operators who will chat with web guests. Integrate the script into your web site. How it works?...

Chat History Archive

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What is Chat History Archive and how is it processed? Chat History Archive is a feature of Brosix Enterprise. Chat History Archive is initially not enabled for your IM network. You have to explicitly enable it. The feature to keep Chat History Archives was created to satisfy the needs...