Category: Brosix Enterprise

I have registered a new team network, what should I do now? Once you complete the registration process and activate your team network, you are ready to begin using Brosix. Here are some basic guidelines to help you get started and make the most of your network. You can...

If I delete users today, will their communication file still be a part of the “chat history archive” that is created by you at the end of the month? I don’t want to delete users and not have their information that was generated during the month. If you delete...

The Welcome module is a feature that allows you to broadcast news or events to all users on your private team network. You can activate the module via the Web Control Panel by following these instructions: Log into the Control Panel at net.brosix.com From the Dashboard choose Settings->Configurations Click...

You can define groups of users from Web Control Panel and assign user accounts according to your work groups. For example, you can group them by office location: “New York office”, “Barcelona office”, “Plovdiv office”. Or you can group your users by department: “Marketing”, “Sales”, “Production”, “Management”. These groups...

We have administrators that monitor conversations but I can not have them see conversations between senior management. How can this be accomplished? Every administrator account has a “Security Level”. An administrator can see only user accounts that has “Security Level” below or equal to the administrator’s. An administrator account...

You can disable Chat rooms at any time from Web Control Panel – Settings – Module Permissions tab. Web Control Panel is available at net.brosix.com Your users will get the changes next time they login. Please note, if you have set up individual module permissions on some users, and...

How, exactly, does Live chat/Web Guest feature work? Most of the configuration is performed automatically when you enable the “Web Guest” feature. You only need to do this: Assign operators who will chat with web guests. Integrate the script into your web site. How it works? Each of your...

User Activity Archive is a feature of Brosix Enterprise. User Activity Archive is initially not enabled for your IM network. You have to explicitly enable it. The feature to keep User Activity Archives was created to satisfy the needs of some of our customers. They are required by law...

To export user information from an Active Directory, you will need access rights to run the CSVDE tool on the Windows Server running the Active Directory in your domain. Open the command prompt (go to Start > Run, then type “cmd” and press Enter). Type in the following command:...

Login in the web control panel at net.brosix.com Go to “Settings – Configuration” and choose your timezone:   You can also choose if the chat history Archives observe the timezone.