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No Notification

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I don’t get notification when a specific user sends me a chat message? Most probably you have muted the notifications from that user. Please click on the bell icon in the chat window right above the send button.

Change Font size

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How can I change the font and the font size in the chat? You can change the font size this way: Open a chat window with any user Click on the wrench button, that is just above the typing area On the popup window that will open, click the...

File Transfer limits

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Is there a size limit when transferring files? The short answer is that Brosix file transfers are unlimited. Brosix transfers files directly between users – Peer-To-Peer. This makes it unlimited: Unlimited in file sizes Unlimited in number of files Unlimited in total transfer (sum of each file size in...

Cancel account

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How can I cancel account and stop using Brosix service? You can cancel your account and stop using Brosix service any time from Web Control Panel – Licenses tab. Click on “Cancel service” button and follow the instructions.

Welcome plugin

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Is there a way to show message to everyone on our network when they start Brosix? You can use the Welcome plugin to broadcast news or events. The Welcome module can be activated from the Web Control Panel. It brings news and event notifications to all users in your...

Brosix on old Mac OS X

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I cannot start Brosix on my Mac OS X 10.6.8 and I do not have the option to update it to a more current version. Brosix for Mac OS X now is 64 bit. It does not support 32-bit architectures. If you cannot update your Mac to the latest...

Smarsh integration

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How to archive my Users Activity Log with Smarsh? Integration with Smarsh archiving is a feature of Brosix Enterprise. You will need to have an account with Smarsh to receive the Users Activity Log from Brosix. Then go to Web Control Panel -> Settings -> Integrations tab. Find the...