Category: General

Zapier lets you connect Brosix to 3,000+ other web services. Automated connections called Zaps, set up in minutes with no coding, can automate your day-to-day tasks and build workflows between apps that otherwise wouldn’t be possible. Each Zap has one app as the Trigger, where your information comes from...

I want my team to be able to provide live support to visitors on our website. How do I begin with the Brosix Live Chat? If you are interested in combining a live chat tool with a secure instant messenger for your internal business communication, you begin by creating...

Go to the Plugins section in your WordPress Dashboard. Click on the Add New Type Brosix Live Chat in the search bar. Click on Install Now to proceed. Click on the Activate You will be taken to the Installed Plugins section of your WordPress admin. There, find the Brosix...

Why are notifications no longer working on my phone? If you are logged in on several devices at the same time, there are some smart silencing rules activated to make your work with Brosix more convenient. ​ You will receive notifications for new messages on all devices. But, if...

I don’t see contacts in my contact list, what can I do? 1 It is possible that sometimes contact list initialize fails. You can re-sync contact list this way: Open the folder where Brosix is installed, exit Brosix application and find and start the file brosix_contacts_clean.bat file.    

I don’t see my old chat history, what can I do? 1 With the latest version of Brosix (4.2), we have implemented chat history synchronization. It is possible that sometimes the initial history initialize fails. You can re-sync chat history this way: Brosix->Settings->Plugins>Text chat>Settings->History->Synchronize

My chat history is limited to a certain date and I can’t see my previous chats. What can I do to see them? With the latest version of Brosix (4.2), we have implemented a new way history is stored. Here’s how you can get access to previous chats: Sign...

This refers to the second tab on the Brosix login form.

Yes, it is. With the latest update all of your chats will be synchronized on every device that you use, so you can begin and continue chats from any device.

What is GDPR? The EU General Data Protection Regulation (GDPR) is a new regulation in EU law aimed at unifying data regulations within the EU. The main aspects of the regulations aim to create greater transparency in how businesses use personal information, and grant individuals greater control over their...