Category: General

How can I manage the contacts lists of my users? Each user has a contacts list – a list of people he can communicate with.Contacts lists are symmetric. This means if user John can see and communicate with Boris, Boris will also be able to see and communicate with...

No, you cannot. Your account name is unique inside the network it is created. That’s why switching to another network is not a good idea – if there is another account with the same name, it may cause problems. So, if you want to join another network, create a...

Yes, you can add, delete and edit all user accounts in your team network. To do so, you need to login your network web control panel – net.brosix.com

Every Instant Messenger application needs support from servers to operate properly. The set of the servers that support the Instant Messenger application is called a “Team Network”. All users that use this application and its servers participate in one Team Network. Users in one team network can communicate only...

No, you cannot delete your account by yourself. If you are in a private team network, contact the network administrator. Those users that are in the public network have to contact Brosix support team – go to the Contact Form and send us your request. Please add your email...

No, the username can not be changed. It uniquely identifies you in the network. If you change your username, this will be extremely confusing to others who have you in their contact lists, especially if later someone else registers with your old name. If you wish to change it...

Are usernames and/or passwords case sensitive? Usernames are not case sensitive, but passwords are. The username is your unique identifier in the network – it can not be duplicated. This means that if your username is “John”, no one else can create an account with name “john”. The password...

To remove a contact from your contact list, click on the name and then select “Delete a contact” from Contacts menu. You will be asked for confirmation before the user is removed from your contact list.

You can cancel your account and stop using Brosix service any time from Web Control Panel – Licenses tab. Click on “Cancel service” button and follow the instructions.

If I delete users today, will their communication file still be a part of the “chat history archive” that is created by you at the end of the month? I don’t want to delete users and not have their information that was generated during the month. If you delete...