Brosix Knowledge Base
Bluetooth (wireless) headset interrupts
When using the voice call with Bluetooth (wireless) headset we get garbled sound and interruptions. Is it possible to fix this? Using Bluetooth (wireless) headset is very likely to produce garbled sound and interruptions and this could reduce the sound quality. We suggest to use wired headsets for voice calls. Call quality cannot be guaranteed […]
Audio quality
The audio during a voice/video call is so garbled, we can’t hear anything at all. Can you please suggest how to make it work? The audio quality depends on the computers on the both ends as well as the Internet connection between them. A possible reason for a low voice quality is if your Internet […]
Getting echoes during a voice and video call
When using the voice/video call we get annoying echo. We do not use headsets, but use webcams with mics and speaker systems. Is it possible to fix this? Using speakers is very possible to produce echo and this reduces the sound quality. We suggest to use headsets for voice and video calls. Try these […]
Can I receive a message, file or a voice call if the sender is not in my contacts list?
No, you cannot. You can be contacted only by people that are in your contacts list. If someone is not in your contacts list and wants to communicate with you, you will be asked for a permission. If you grant a permission, this user will be added to your contacts list and you will be […]