Accounts - Frequently Asked Questions - - Page 2 of 3

Chat History Archive of deleted user

If I delete users today, will their communication file still be a part of the “chat history archive” that is created by you at the end of the month? I don’t want to delete users and not have their information that was generated during the month. If you delete...

Brosix Enterprise, Accounts, Enterprise Features, Security, Team Networks.

How to add a new administrator with access permissions to your team network?

For customers with the Ultimate Brosix Plan there is an option to have more than one administrator per network, also known as “Multiple Administrators.” In order to activate this option please follow these steps: Log into the Control Panel at net.brosix.com From the Control Panel Dashboard choose Settings->Administrators Click...

Accounts, "How to" Enterprise Tutorials, Team Networks.

How to restrict access to user data?

We have administrators that monitor conversations but I can not have them see conversations between senior management. How can this be accomplished? Every administrator account has a “Security Level”. An administrator can see only user accounts that has “Security Level” below or equal to the administrator’s. An administrator account...

Accounts, "How to" Enterprise Tutorials, Brosix Enterprise, Enterprise Features, Security, Team Networks.

User licenses explained

What are user licenses? Here are some facts/rules about user licenses: Brosix pricing is based on the number of user licenses. The number of user accounts in your IM network should be less or equal to the number of user licenses. Each user account is supported by one user...

Billing, Accounts, Brosix General FAQs, Team Networks.

How to change the number of User Licenses?

You can change the number of user licenses at any time: Go to the Web Control Panel – Licenses – Update tab. Click on “Current plan” button. Select the number of licenses you want, click the “Next” button and follow the instruction. This will upgrade your current order with...

Team Networks, "How to" Enterprise Tutorials, Accounts, Billing.

How to Export Active Directory Users into a CSV file?

To export user information from an Active Directory, you will need access rights to run the CSVDE tool on the Windows Server running the Active Directory in your domain. Open the command prompt (go to Start > Run, then type “cmd” and press Enter). Type in the following command:...

Brosix Enterprise, "How to" Enterprise Tutorials, Accounts, Enterprise Features, Team Networks.

What information is collected about accounts on your servers?

We do not collect information about our users. The only information we have is the one that users provide themselves in their profiles. Every user can change/delete this information at any time. Unused accounts are not purged. The user can get back and use his/her account at any time...

Servers, Accounts, Security.

How long before unused accounts are purged?

Unused accounts are not purged automatically. The Team Administrator is responsible to delete unused user accounts.

Accounts.

How to control users` contact lists?

We have an enterprise account and I want to add a user but I want to choose who they can see. Go to the Web Control Panel – net.brosix.com First you should disable “Any-to-Any” from Settings-Options tab. If enabled, this allows all users see all other users. Go to...

Brosix Enterprise, "How to" Enterprise Tutorials, Accounts, Enterprise Features, Team Networks.

How to lock contacts in a group?

How can I prevent contacts from one group to communicate with contact from another group? You should disable the option “Allow contacts” for your IM network. This way users won’t be able to add other users to their contact lists. User contact lists will only be controlled by the...

Brosix Enterprise, "How to" Enterprise Tutorials, Accounts, Enterprise Features, Team Networks.