Brosix Knowledge Base

View Your Chat history

I am considering installing Brosix at my office. One option that I wanted to ask about was a logging capability. Does Brosix log all of the chats? Brosix saves history of your chat sessions. Just select the user and click on the View History button. https://www.brosix.com/features/chat-history/

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How to Add a Person to your Contact List?

To add a person to your contact list, go to the menu “Contacts – Add contact”. Type the username, first name or last name in the field and click the “Search” button. Once the list is filled, double-click on the user you want to add to your contacts list.

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I cannot make audio/video calls

I cannot transfer files/I cannot make audio/video calls/I cannot send screenshot. Please, make sure your personal or corporate firewalls allow access to Brosix servers. Here is a list of the servers https://help.brosix.com/brosix-servers/

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How to install Brosix with a limited account?

I have limited account and cannot install Brosix. How can I use it? You can get the portable version of Brosix from download.brosix.com. Extract Brosix folder from the archive file to a destination of your choice. You should have write permissions for the folder you extract Brosix to. Then open the folder and run Brosix.exe.

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How to reset a forgotten password?

I’ve forgotten my password, how can I retrieve it? There is a link “Forgotten password” on the Brosix Sign In screen. Click on this link and your web browser will open a web page form. Enter your username on the form. We will send you an email with instructions how to set a new password. […]

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