Brosix Knowledge Base

Can Brosix be used without Internet connection in my internal office network? Brosix uses our servers and needs Internet connection in order to communicate. Here is the list of Brosix servers you need to open access to in your firewall: Brosix servers’ addresses  

I have forgotten my password to log on to the main web control panel. How can I restore it? You can restore your password at net.brosix.com/resetpassword/ Web Control Panel is available only in Brosix Enterprise.

You can easily activate, access and delete your team’s chat history archive by following the instructions below: Activating the Chat History Archive In order to begin using the Chat History Archive option you must ensure that you have activated it for your network through your Control Panel: Log into your Control Panel at net.brosix.com From […]

I get message saying can’t add user. Why is that? Most probably the feature “Manage contacts lists” is disabled for your Instant Messaging network. Please, contact your IM network administrator and ask to allow this feature for your account. Or the user is already added, but you cannot see it in your contacts list because […]

To add a person to your contact list, go to the menu “Contacts – Add contact”. Type the username, first name or last name in the field and click the “Search” button. Once the list is filled, double-click on the user you want to add to your contacts list.