Category: General

Integrately lets you connect Brosix to 650+ other web services. Automated connections are set up in minutes with no coding. They can automate your day-to-day tasks and build workflows between apps that otherwise wouldn’t be possible. Each Automation has one app as the Trigger, where your information comes from...

Zapier lets you connect Brosix to 5,000+ other web services. Automated connections called Zaps, set up in minutes with no coding, can automate your day-to-day tasks and build workflows between apps that otherwise wouldn’t be possible. Each Zap has one app as the Trigger, where your information comes from...

I want my team to be able to provide live support to visitors on our website. How do I begin with the Brosix Live Chat? If you are interested in combining a live chat tool with a secure instant messenger for your internal business communication, you begin by creating...

Go to the Plugins section in your WordPress Dashboard. Click on the Add New Type Brosix Live Chat in the search bar. Click on Install Now to proceed. Click on the Activate You will be taken to the Installed Plugins section of your WordPress admin. There, find the Brosix...

My chat history is limited to a certain date and I can’t see my previous chats. What can I do to see them? With the latest version of Brosix (4.2), we have implemented a new way history is stored. Here’s how you can get access to previous chats: Sign...

Yes, it is. When you login on a new device, latest chat history is downloaded on that device so you can continue your latest chats. Also, when you are logged in on multiple devices, your chats are automatically synchronized to all of them. This allows you to chat from...

What is GDPR? The EU General Data Protection Regulation (GDPR) is a new regulation in EU law aimed at unifying data regulations within the EU. The main aspects of the regulations aim to create greater transparency in how businesses use personal information, and grant individuals greater control over their...

Since Brosix does not process our customers financial information we are not subject to SAS-70. Brosix also does not process our customers health information so we are not subject to HIPAA also. Brosix provides secure communication channels that our customers use to transfer their information. During the transmission, Brosix...

Brosix allows you to monitor users’ correspondence on your network through the “User History” feature. In order to do so please follow these instructions: Log into the Control Panel at net.brosix.com From the Dashboard choose Users->User History Select the name(s) of the user(s) from the list on the right...

In order to continue using Brosix once your free trial is over you need to order licenses for the users on your team network. You can do so by following these instructions: Log into the control panel at net.brosix.com From the Dashboard choose the “Licenses” – “Update” tab Click...