Brosix Knowledge Base

How to change the number of User Licenses?

You can change the number of user licenses at any time: Go to the Web Control Panel – Licenses – Update tab. Click on “Current plan” button. Select the number of licenses you want, click the “Next” button and follow the instruction. This will upgrade your current order with the new number of user licenses […]

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Upgrade order cancels Auto-recharge

I upgraded my order and your system canceled Auto-recharge. Why don’t you use my credit card after the upgrade? An order upgrade is done in these steps: Cancel your order Create a new order with the new number of licenses, billing period or pricing plan Auto-recharges are processed by the payment processor 2Checkout. Auto-recharges are […]

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How to change the credit card?

How can I change the credit card used to pay for Brosix services? Should you need to change the credit card you are paying with, please go to Web Control Panel – Billing – “Payment Methods” tab. This shows a list of the credit cards, debit cards and PayPal accounts you authorized to be charged […]

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W-9 form

Can I get W-9 or the similar version of this form for our tax/accounting records? As a company registered both in the United States and in the EU, if you are interested to get W-9 form, please do not hesitate to contact us. Here you can find more details about the company:

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What payment methods do you accept?

Brosix receives payments with: Credit card Debit card PayPal Bank transfer Other local payment methods in more than 30 countries around the world For credit card payments we work with several payment processing companies – Stripe, 2Checkout. Auto-recharge If you choose to pay with a Credit card, a Debit card or PayPal, your order will […]

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