Brosix Knowledge Base

What are user licenses? Here are some facts/rules about user licenses: Brosix pricing is based on the number of user licenses. The number of user accounts in your IM network should be less or equal to the number of user licenses. Each user account is supported by one user license. Each user account can be […]

You can change the number of user licenses at any time: Go to the Web Control Panel – Licenses – Update tab. Click on “Current plan” button. Select the number of licenses you want, click the “Next” button and follow the instruction. This will upgrade your current order with the new number of user licenses […]

How, exactly, does Live chat/Web Guest feature work? Most of the configuration is performed automatically when you enable the “Web Guest” feature. You only need to do this: Assign operators who will chat with web guests. Integrate the script into your web site. How it works? Each of your website visitors is assigned to a […]

User Activity Archive is a feature of Brosix Enterprise. User Activity Archive is initially not enabled for your IM network. You have to explicitly enable it. The feature to keep User Activity Archives was created to satisfy the needs of some of our customers. They are required by law to keep logs of their employee […]

To export user information from an Active Directory, you will need access rights to run the CSVDE tool on the Windows Server running the Active Directory in your domain. Open the command prompt (go to Start > Run, then type “cmd” and press Enter). Type in the following command: CSVDE -f filename.csv -r (objectclass=person) -L […]