Chat History Archive of deleted user If I delete users today, will their communication file still be a part of the “chat history archive” that is created by you at the end of the month? I don’t want to delete users and not have their information that was generated during the month. If you delete a user, the corresponding Chat History […] Read more » Accounts Brosix Enterprise Security archive log logs message UAL Users Activity Logs
How to add a new administrator with access permissions to your team network? For customers with the Ultimate Brosix Plan there is an option to have more than one administrator per network, also known as “Multiple Administrators.” In order to activate this option please follow these steps: Log into the Control Panel at net.brosix.com From the Control Panel Dashboard choose Settings->Administrators Click on the “Create new administrator” button […] Read more » "How to" Enterprise Tutorials Accounts Brosix Enterprise administrator
How to restrict access to user data? We have administrators that monitor conversations but I can not have them see conversations between senior management. How can this be accomplished? Every administrator account has a “Security Level”. An administrator can see only user accounts that has “Security Level” below or equal to the administrator’s. An administrator account may have these “Security levels”: Normal […] Read more » "How to" Enterprise Tutorials Accounts Brosix Enterprise Security administrator chat history user activity log user data
User licenses explained What is a User License? A user license on Brosix gives one person access to your private messaging platform. Think of it like a seat at a table — each person who needs to use Brosix must have their own seat, or license. Key things to know: Each user account requires one license.If you have […] Read more » Accounts Billing Brosix Enterprise General licenses
How to change the number of User Licenses? You can change the number of user licenses at any time: Go to the Web Control Panel – Licenses – Update tab. Click on “Current plan” button. Select the number of licenses you want, click the “Next” button and follow the instruction. This will upgrade your current order with the new number of user licenses […] Read more » "How to" Enterprise Tutorials Accounts Billing Brosix Enterprise FAQ licenses order upgrade
How to Export Active Directory Users into a CSV file? To export user information from an Active Directory, you will need access rights to run the CSVDE tool on the Windows Server running the Active Directory in your domain. Open the command prompt (go to Start > Run, then type “cmd” and press Enter). Type in the following command: CSVDE -f filename.csv -r (objectclass=person) -L […] Read more » "How to" Enterprise Tutorials Accounts Brosix Enterprise active directory csv domain export import ldap
What information is collected about accounts on your servers? We do not collect information about our users. The only information we have is the one that users provide themselves in their profiles. Every user can change/delete this information at any time. Unused accounts are not purged. The user can get back and use his/her account at any time later. The user has full control […] Read more » Accounts Security Servers personal data privacy
How long before unused accounts are purged? Unused accounts are not purged automatically. The Team Administrator is responsible to delete unused user accounts. Read more » Accounts FAQ privacy unused account
How to control users` contact lists? We have an enterprise account and I want to add a user but I want to choose who they can see. Go to the Web Control Panel – net.brosix.com First you should disable “Any-to-Any” from Settings-Options tab. If enabled, this allows all users see all other users. Go to the Users tab, find and click […] Read more » "How to" Enterprise Tutorials Accounts Brosix Enterprise contacts list groups
How to lock contacts in a group? How can I prevent contacts from one group to communicate with contact from another group? You should disable the option “Allow contacts” for your IM network. This way users won’t be able to add other users to their contact lists. User contact lists will only be controlled by the administrator from the Web Control Panel. […] Read more » "How to" Enterprise Tutorials Accounts Brosix Enterprise contact group lock restrict search user