Category: Brosix Applications

Why File transfers between some computers in the office are slow? The slow file transfer speed can be caused if Brosix can’t establish a peer to peer connection because of a personal firewall and therefore initiates the file transfer through our servers. If you have a personal firewall on...

I am considering installing Brosix at my office. One option that I wanted to ask about was a logging capability. Does Brosix log all of the chats? Brosix saves history of your chat sessions. Just select the user and click on the View History button. https://www.brosix.com/features/chat-history/

To add a person to your contact list, go to the menu “Contacts – Add contact”. Type the username, first name or last name in the field and click the “Search” button. Once the list is filled, double-click on the user you want to add to your contacts list.

I cannot log into Brosix, it says Invalid username or password. It is possible you have Brosix for a different Team Network. Enter the number of your Brosix instant messaging network and then your Brosix name and password.

I cannot transfer files/I cannot make audio/video calls/I cannot send screenshot. Please, make sure your personal or corporate firewalls allow access to Brosix servers. Here is a list of the servers https://help.brosix.com/brosix-servers/

I have limited account and cannot install Brosix. How can I use it? You can get the portable version of Brosix from download.brosix.com. Extract Brosix folder from the archive file to a destination of your choice. You should have write permissions for the folder you extract Brosix to. Then...

I’ve forgotten my password, how can I retrieve it? There is a link “Forgotten password” on the Brosix Sign In screen. Click on this link and your web browser will open a web page form. Enter your username on the form. We will send you an email with instructions...

Select “Edit your profile” from Brosix menu. You can change all your account details except the username – it is your unique identifier in the network. If you forget your Brosix password, the only way to recover your password is through your e-mail address. We will send you an...

There are few simple rules you can follow in order to select a good password: Use secure passwords for your accounts. A secure password is the one that can not be easily guessed. For example “123456” is not a secure password, but “1qA34fRm5” can be considered secure. Don’t tell...

How can I be sure that nobody can “capture” the messages I send? All the communication is encrypted with industry standard high-security AES-256 bits encryption. This means, that even someone captures your messages, he/she is unable to read the content. This security is applied to all communication – text...