How to protect my privacy? Are usernames and/or passwords case sensitive? Usernames are not case sensitive, but passwords are. The username is your unique identifier in the network – it can not be duplicated. This means that if your username is “John”, no one else can create an account with name “john”. The password is the confirmation that this is […] Read more » Accounts Security
Who can see my messages? We can’t make sure the messages you send are “invisible” nor that nobody can capture them. What we can do is to make sure that they are “unreadable”. All the communication is encrypted with industry standard high-security AES-256 bit encryption. This means, that even someone captures your messages, he/she is unable to read the content. […] Read more » Brosix Enterprise Security data protection encryption FAQ
Chat History Archive of deleted user If I delete users today, will their communication file still be a part of the “chat history archive” that is created by you at the end of the month? I don’t want to delete users and not have their information that was generated during the month. If you delete a user, the corresponding Chat History […] Read more » Accounts Brosix Enterprise Security archive log logs message UAL Users Activity Logs
How to restrict access to user data? We have administrators that monitor conversations but I can not have them see conversations between senior management. How can this be accomplished? Every administrator account has a “Security Level”. An administrator can see only user accounts that has “Security Level” below or equal to the administrator’s. An administrator account may have these “Security levels”: Normal […] Read more » "How to" Enterprise Tutorials Accounts Brosix Enterprise Security administrator chat history user activity log user data
What information is collected about accounts on your servers? We do not collect information about our users. The only information we have is the one that users provide themselves in their profiles. Every user can change/delete this information at any time. Unused accounts are not purged. The user can get back and use his/her account at any time later. The user has full control […] Read more » Accounts Security Servers personal data privacy
Where are incoming File Transfers stored? The Receive File Dialog shows the folder where the files will be saved. If you want to store the file in a different place just click the “Save As” button. After the Receiving File has completed, you can click on the “Locate” button and the folder containing the received file will be open. Also, you […] Read more » Brosix Applications Linux Mac Security Windows file file transfer files location save store
Can I receive a message, file or a voice call if the sender is not in my contacts list? No, you cannot. You can be contacted only by people that are in your contacts list. If someone is not in your contacts list and wants to communicate with you, you will be asked for a permission. If you grant a permission, this user will be added to your contacts list and you will be […] Read more » Brosix Applications General Linux Mac Security Windows contact list FAQ file message voice call
Who can see the personal information I enter in my account? The administrator of the network your account belongs to can see the full set of data that you entered in your account. The users that have you in their contacts lists can see only your first name, last name, e-mail address and web site. Read more » Accounts Security account FAQ information personal information profile
How to restrict who can chat with whom? A user can communicate only with users in his contacts list. From the Web Control Panel you can edit user contacts lists and so effectively restrict user communication. Read more » "How to" Enterprise Tutorials Accounts Brosix Applications Brosix Enterprise Security FAQ manage restrict restrict communication
How Secure is Brosix? Brosix uses AES (Advanced Encryption Standard, used by US government) with 256 bit keys. Which means the encryption can’t be broken in a reasonable time. All communication channels are direct, peer-to-peer, between the users and are not routed through Brosix servers. In some cases, if user firewalls do not allow direct connection, data is routed […] Read more » General Security AES-256 encryption FAQ security