Brosix Knowledge Base
How to add a new administrator with access permissions to your team network?
For customers with the Ultimate Brosix Plan there is an option to have more than one administrator per network, also known as “Multiple Administrators.” In order to activate this option please follow these steps: Log into the Control Panel at net.brosix.com From the Control Panel Dashboard choose Settings->Administrators Click on the “Create new administrator” button […]
How to restrict access to user data?
We have administrators that monitor conversations but I can not have them see conversations between senior management. How can this be accomplished? Every administrator account has a “Security Level”. An administrator can see only user accounts that has “Security Level” below or equal to the administrator’s. An administrator account may have these “Security levels”: Normal […]
How to disable Chat rooms for the network?
You can disable Chat rooms at any time from Web Control Panel – Settings – Module Permissions tab. Web Control Panel is available at net.brosix.com Your users will get the changes next time they login. Please note, if you have set up individual module permissions on some users, and if you check “Apply these permissions […]
How to change an order?
Each order is identified by: Pricing plan Billing period Number of user licenses If you want to change any of these parameters, the current order will be canceled and a new one with the new parameters will be created. If there is an active Auto-Recharge for the old order, it will be canceled. If there […]
How to change the number of User Licenses?
You can change the number of user licenses at any time: Go to the Web Control Panel – Licenses – Update tab. Click on “Current plan” button. Select the number of licenses you want, click the “Next” button and follow the instruction. This will upgrade your current order with the new number of user licenses […]