Brosix Knowledge Base
How does Brosix Live Chat/Web Guest feature work?
How, exactly, does Live chat/Web Guest feature work? Most of the configuration is performed automatically when you enable the “Web Guest” feature. You only need to do this: Assign operators who will chat with web guests. Integrate the script into your web site. How it works? Each of your website visitors is assigned to a […]
How to Export Active Directory Users into a CSV file?
To export user information from an Active Directory, you will need access rights to run the CSVDE tool on the Windows Server running the Active Directory in your domain. Open the command prompt (go to Start > Run, then type “cmd” and press Enter). Type in the following command: CSVDE -f filename.csv -r (objectclass=person) -L […]
How to set up timezone offset for the chat history archive?
Login in the web control panel at net.brosix.com Go to “Settings – Configuration” and choose your timezone: You can also choose if the chat history Archives observe the timezone.
How to control users` contact lists?
We have an enterprise account and I want to add a user but I want to choose who they can see. Go to the Web Control Panel – net.brosix.com First you should disable “Any-to-Any” from Settings-Options tab. If enabled, this allows all users see all other users. Go to the Users tab, find and click […]
How to prevent my users to search for other users in my team network?
You can disable the “Allow contacts” option for a particular user or for the entire IM network. If “Allow contacts” is disabled the user cannot search for others in the IM network. Go to the Web Control Panel A. To disable “Allow contacts” for one user Go to the Users tab Find the user you […]