Brosix Knowledge Base
How to set up timezone offset for the chat history archive?
Login in the web control panel at net.brosix.com Go to “Settings – Configuration” and choose your timezone: You can also choose if the chat history Archives observe the timezone.
How to control users` contact lists?
We have an enterprise account and I want to add a user but I want to choose who they can see. Go to the Web Control Panel – net.brosix.com First you should disable “Any-to-Any” from Settings-Options tab. If enabled, this allows all users see all other users. Go to the Users tab, find and click […]
How to prevent my users to search for other users in my team network?
You can disable the “Allow contacts” option for a particular user or for the entire IM network. If “Allow contacts” is disabled the user cannot search for others in the IM network. Go to the Web Control Panel A. To disable “Allow contacts” for one user Go to the Users tab Find the user you […]
How to sync Brosix users with users in your Active Directory domain?
There is a sync tool that you can run on a computer in your network and it will synchronize user accounts in your Active Directory with user accounts in Brosix. You can get this tool from https://secure.brosix.com/download/get/?nid=1&fid=BrosixLDAPSync This tool needs access from the Internet to your Brosix data. To provide a high level of security […]
How to integrate the Brosix live chat/web guest into my webpage?
You can easily embed Brosix into your webpage. 1. Activate “Live Chat (Web Guests)” feature Go to Web Control Panel – Settings – Integrations tab and enable the “Live Chat (Web Guests)” feature. This will create two groups in your Team Network: “Live Chat Agents” – only members of this group can chat with your […]