Brosix Knowledge Base
How does Brosix Live Chat/Web Guest feature work?
How, exactly, does Live chat/Web Guest feature work? Most of the configuration is performed automatically when you enable the “Web Guest” feature. You only need to do this: Assign operators who will chat with web guests. Integrate the script into your web site. How it works? Each of your website visitors is assigned to a […]
How to Export Active Directory Users into a CSV file?
To export user information from an Active Directory, you will need access rights to run the CSVDE tool on the Windows Server running the Active Directory in your domain. Open the command prompt (go to Start > Run, then type “cmd” and press Enter). Type in the following command: CSVDE -f filename.csv -r (objectclass=person) -L […]
How to set up Spell Check feature?
The Spell Check feature of Brosix is built into the chat window and monitors for typos in real time while you chat. It is available in 15 different languages, including English, German, French, Portuguese, Spanish, Russian and Bulgarian. In order to begin using spell check, begin by opening a chat window and clicking on the […]
How to Set Up the Tabbed Chat Feature?
The tabbed chat feature allows you to have multiple ongoing chats in a single chat window in order to maximize efficiency and screen space. In order to set up a tabbed chat, begin by opening a chat window and clicking on the “Tabbed Chat” button. From here you can attach or detach additional chats in […]
How to set up timezone offset for the chat history archive?
Login in the web control panel at net.brosix.com Go to “Settings – Configuration” and choose your timezone: You can also choose if the chat history Archives observe the timezone.