Tutorials Archives - Page 6 of 9 - Brosix Help Library

How does Brosix Live Chat/Web Guest feature work?

How, exactly, does Live chat/Web Guest feature work? Most of the configuration is performed automatically when you enable the “Web Guest” feature. You only need to do this: Assign operators who will chat with web guests. Integrate the script into your web site. How it works? Each of your...

Enterprise Features, "How to" Enterprise Tutorials, Web client.

How to Export Active Directory Users into a CSV file?

To export user information from an Active Directory, you will need access rights to run the CSVDE tool on the Windows Server running the Active Directory in your domain. Open the command prompt (go to Start > Run, then type “cmd” and press Enter). Type in the following command:...

Brosix Enterprise, "How to" Enterprise Tutorials, Accounts, Enterprise Features, Team Networks.

How to set up Spell Check feature?

The Spell Check feature of Brosix is built into the chat window and monitors for typos in real time while you chat. It is available in 15 different languages, including English, German, French, Portuguese, Spanish, Russian and Bulgarian. In order to begin using spell check, begin by opening a...

"How to" Application Tutorials, Brosix Applications, Features, Linux, Mac, Windows.

How to Set Up the Tabbed Chat Feature?

The tabbed chat feature allows you to have multiple ongoing chats in a single chat window in order to maximize efficiency and screen space. In order to set up a tabbed chat, begin by opening a chat window and clicking on the “Tabbed Chat” button. From here you can...

"How to" Application Tutorials, Brosix Applications, Features, Linux, Mac, Windows.

How to set up timezone offset for the chat history archive?

Login in the web control panel at net.brosix.com Go to “Settings – Configuration” and choose your timezone: You can also choose if the chat history Archives observe the timezone.

Brosix Enterprise, "How to" Enterprise Tutorials, Enterprise Features.

How to control users` contact lists?

We have an enterprise account and I want to add a user but I want to choose who they can see. Go to the Web Control Panel – net.brosix.com First you should disable “Any-to-Any” from Settings-Options tab. If enabled, this allows all users see all other users. Go to...

Brosix Enterprise, "How to" Enterprise Tutorials, Accounts, Enterprise Features, Team Networks.

How to activate Sticky notification?

If you missed a message or an event, Brosix can show you a reminder notification at the bottom-right corner of the screen, as shown below. This notification is called a “sticky notification” because it stays there until you take some action by either responding to it or closing it....

"How to" Application Tutorials, Brosix Applications, Features, Linux, Mac, Windows.

How to prevent my users to search for other users in my team network?

You can disable the “Allow contacts” option for a particular user or for the entire IM network. If “Allow contacts” is disabled the user cannot search for others in the IM network. Go to the Web Control Panel A. To disable “Allow contacts” for one user Go to the...

Brosix Enterprise, "How to" Enterprise Tutorials, Enterprise Features.

How to sync Brosix users with users in your Active Directory domain?

There is a sync tool that you can run on a computer in your network and it will synchronize user accounts in your Active Directory with user accounts in Brosix. You can get this tool from https://secure.brosix.com/download/get/?nid=1&fid=BrosixLDAPSync This tool needs access from the Internet to your Brosix data. To...

Brosix Enterprise, "How to" Enterprise Tutorials, Enterprise Features, Team Networks.

How to integrate the Brosix live chat/web guest into my webpage?

You can easily embed Brosix into your webpage. 1. Activate “Live Chat (Web Guests)” feature Go to Web Control Panel – Settings – Integrations tab and enable the “Live Chat (Web Guests)” feature. This will create two groups in your Team Network: “Live Chat Agents” – only members of...

Brosix Enterprise, "How to" Enterprise Tutorials, Enterprise Features, Web client.