Brosix Knowledge Base
How to Set Up Auto Reply Messages?
Auto-reply is a feature on Brosix desktop (Windows, Mac, Linux) that allows you to create custom messages that will be automatically sent in response to messages you receive when you are away from your computer. You can begin using auto reply by following a two-step process: creating a custom status, and setting an auto […]
Application crash on trying to load call with video
If I try to initiate or accept a video call, Brosix application crashes. This could be caused by a faulty graphics (video) card driver. Please disable OpenGL video acceleration. Go to Brosix – Settings – General Uncheck the “Enable OpenGL video acceleration” Click the “OK” button Try to make or receive a video call
Brosix takes focus on Linux with Cinnamon
I am running Mint 17 with cinnamon 64 bit. The only problem is when someone sends me a message it takes focus and pops up the chat window. I tried turning off every notification option there is but it still pops up. Any ideas? This is a problem in Cinnamon. There is a file that […]
Brosix interferes with my VoIP (SIP)
The issue is that Brosix interferes with our VoIP service by stepping on UDP ports 10000-20000 (real time voice) and 5060-5091 (SIP) The port specified in Brosix program settings is for TCP connections – file transfer, screen-sharing etc. UDP port is randomly chosen with each UDP session (voice or video call) using the machine client […]
How to disable Chat rooms for the network?
You can disable Chat rooms at any time from Web Control Panel – Settings – Module Permissions tab. Web Control Panel is available at net.brosix.com Your users will get the changes next time they login. Please note, if you have set up individual module permissions on some users, and if you check “Apply these permissions […]