Category: Brosix Applications

Chat Rooms are a great tool for giving your team a place to meet and discuss a range of topics. You can create a chat room either as an individual user or as an administrator using the Chat Room Controls available in the Brosix Ultimate plan. This tutorial will...

Here are some core points about Brosix Chat Rooms: Every user can create a chat room and add people from his/her contacts list. A point to note: when you create a chat room, you should add at least two other users. Every room member can add other users at...

Brosix for Linux is a 32-bit application. To run it on a 64-bit Linux you should install 32-bit compatibility libraries.   Ubuntu 64-bit 12.04, 12.10, 13.04, 14.04 The command that must be run first is: sudo apt-get update Once that action is completed (this MUST be done first), then...

How, exactly, does Live chat/Web Guest feature work? Most of the configuration is performed automatically when you enable the “Web Guest” feature. You only need to do this: Assign operators who will chat with web guests. Integrate the script into your web site. How it works? Each of your...

The Spell Check feature of Brosix is built into the chat window and monitors for typos in real time while you chat. It is available in 15 different languages, including English, German, French, Portuguese, Spanish, Russian and Bulgarian. In order to begin using spell check, begin by opening a...

The tabbed chat feature allows you to have multiple ongoing chats in a single chat window in order to maximize efficiency and screen space.   In order to set up a tabbed chat, begin by opening a chat window and clicking on the “Tabbed Chat” button. From here you can...

The audio during a voice/video call is so garbled, we can’t hear anything at all. Can you please suggest how to make it work? The audio quality depends on the computers on the both ends as well as the Internet connection between them. A possible reason for a low...

When using the voice/video call we get annoying echo. We do not use headsets, but use webcams with mics and speaker systems. Is it possible to fix this? Using speakers is very possible to produce echo and this reduces the sound quality. We suggest to use headsets for voice...

If you missed a message or an event, Brosix can show you a reminder notification at the bottom-right corner of the screen, as shown below. This notification is called a “sticky notification” because it stays there until you take some action by either responding to it or closing it....

You can easily embed Brosix into your webpage. 1. Activate “Live Chat (Web Guests)” feature Go to Web Control Panel – Settings – Integrations tab and enable the “Live Chat (Web Guests)” feature. This will create two groups in your Team Network: “Live Chat Agents” – only members of...