Brosix Knowledge Base

You can define groups of users from Web Control Panel and assign user accounts according to your work groups. For example, you can group them by office location: “New York office”, “Barcelona office”, “Plovdiv office”. Or you can group your users by department: “Marketing”, “Sales”, “Production”, “Management”. These groups are called Global or Network groups. […]

Auto-reply is a feature on Brosix desktop (Windows, Mac, Linux) that allows you to create custom messages that will be automatically sent in response to messages you receive when you are away from your computer.   You can begin using auto reply by following a two-step process: creating a custom status, and setting an auto […]

If I try to initiate or accept a video call, Brosix application crashes. This could be caused by a faulty graphics (video) card driver. Please disable OpenGL video acceleration. Go to Brosix – Settings – General Uncheck the “Enable OpenGL video acceleration” Click the “OK” button Try to make or receive a video call

The issue is that Brosix interferes with our VoIP service by stepping on UDP ports 10000-20000 (real time voice) and 5060-5091 (SIP) The port specified in Brosix program settings is for TCP connections – file transfer, screen-sharing etc. UDP port is randomly chosen with each UDP session (voice or video call) using the machine client […]

Here are some core points about Brosix Chat Rooms: Every user can create a chat room and add people from his/her contacts list. A point to note: when you create a chat room, you should add at least two other users. Every room member can add other users at any time. The added users can […]