Brosix Knowledge Base

How to Change the Notification Sound?

You can replace the notification sound in Brosix by replacing the sounds files with sounds of your choice. In order to do so, search for *.wav files in the Brosix sub-directories. Once you locate them, you can replace them with .wav files of your choice.

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How to Create Canned Responses?

The “Predefined messages” or “Quick messages” are messages that are defined and you can easily place them in the writing area of your Brosix chat window. Then you can edit and send the message. Brosix comes with a few predefined messages. You can add more according your needs: Open a chat window. Click on “Quick […]

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How to keep and access the chat history of a disabled account?

We recently had an employee who left the company. We would like to deactivate his account, but want to save a copy of his chat log prior, so that we can access it if needed. How can we do this? Login your Web Control Panel – net.brosix.com -> Users -> “Chat History Archive” and download […]

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How to Enable and Disable chat logging?

How can I enable or disable chat logging on the server? You can enable or disable the logging from the Web Control Panel net.brosix.com, go to Settings->Configurations->Chat History Archive.

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How to manage your users` contacts list?

Is there a way to prevent one user group from talking to another user group? Go to the Web Control Panel net.brosix.com – Settings – Options tab. Uncheck the box “Any-to-Any contacts” and uncheck the box “Allow Edit contacts”. Now go to Users tab, click on a user, and go to “Contacts list” tab to […]

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