Brosix Knowledge Base

The tabbed chat feature allows you to have multiple ongoing chats in a single chat window in order to maximize efficiency and screen space.   In order to set up a tabbed chat, begin by opening a chat window and clicking on the “Tabbed Chat” button. From here you can attach or detach additional chats in […]

The audio during a voice/video call is so garbled, we can’t hear anything at all. Can you please suggest how to make it work? The audio quality depends on the computers on the both ends as well as the Internet connection between them. A possible reason for a low voice quality is if your Internet […]

When using the voice/video call we get annoying echo. We do not use headsets, but use webcams with mics and speaker systems. Is it possible to fix this? Using speakers is very possible to produce echo and this reduces the sound quality. We suggest to use headsets for voice and video calls.   Try these […]

If you missed a message or an event, Brosix can show you a reminder notification at the bottom-right corner of the screen, as shown below. This notification is called a “sticky notification” because it stays there until you take some action by either responding to it or closing it. In order to enable sticky notifications, […]

Sometimes a picture is worth a thousand words. Use Brosix emoticons to color your instant message conversations and let your colleagues and friends know how you’re feeling. You can select the emoticon you want to use from the palette in the chat window – just click on the smiley in the chat window. Or use […]