Category: Enterprise Features

How can I enable or disable chat logging on the server? You can enable or disable the logging from the Web Control Panel net.brosix.com, go to Settings->Configurations->Chat History Archive.

Is there a way to prevent one user group from talking to another user group? Go to the Web Control Panel net.brosix.com – Settings – Options tab. Uncheck the box “Any-to-Any contacts” and uncheck the box “Allow Edit contacts”. Now go to Users tab, click on a user, and...

I am trying to add new users to my network but with no success. Please login to your Web Control Panel at net.brosix.com, go to Settings – Options and check the box “Enable new registrations”.

You can use the Import/Export feature in your Web Control Panel at net.brosix.com. The import process is explained in details in the Web Control Panel. Here are details how to export user accounts from an Active Directory: https://help.brosix.com/export-active-directory-users-into-a-csv-file/ You can also use Brosix LDAP Sync Tool to automatically sync...

Can Brosix be used without Internet connection in my internal office network? Brosix uses our servers and needs Internet connection in order to communicate. Here is the list of Brosix servers you need to open access to in your firewall: Brosix servers’ addresses  

I have forgotten my password to log on to the main web control panel. How can I restore it? You can restore your password at net.brosix.com/resetpassword/ Web Control Panel is available only in Brosix Enterprise.

You can easily activate, access and delete your team’s chat history archive by following the instructions below: Activating the Chat History Archive In order to begin using the Chat History Archive option you must ensure that you have activated it for your network through your Control Panel: Log into...

I get message saying can’t add user. Why is that? Most probably the feature “Manage contacts lists” is disabled for your Instant Messaging network. Please, contact your IM network administrator and ask to allow this feature for your account. Or the user is already added, but you cannot see...

To add a person to your contact list, go to the menu “Contacts – Add contact”. Type the username, first name or last name in the field and click the “Search” button. Once the list is filled, double-click on the user you want to add to your contacts list.

Is there a way to add all users in a group to a users contact list? You can create groups and assign users to gropus. For example, groups “Sales”, “Support”, “New York”, “Dallas”. You can set all group members to communicate with each other. 1. Sign In to net.brosix.com 2....