Team network - FAQs - - Page 6 of 7

Application account

I have created an account on your website but I can’t login to Brosix client? You have created a private instant messaging network. You should sign in with the login information you have in your network Web Control Panel and create a user account. Then you can log in...

Brosix Applications, Accounts, Android, Brosix Enterprise, Features, Linux, Mac, Mobile, Team Networks, Web client, Windows.

How to manage your users` contacts list?

Is there a way to prevent one user group from talking to another user group? Go to the Web Control Panel net.brosix.com – Settings – Options tab. Uncheck the box “Any-to-Any contacts” and uncheck the box “Allow Edit contacts”. Now go to Users tab, click on a user, and...

Brosix Enterprise, "How to" Enterprise Tutorials, Accounts, Enterprise Features, Team Networks.

Why can`t I create new users for my team network?

I am trying to add new users to my network but with no success. Please login to your Web Control Panel at net.brosix.com, go to Settings – Options and check the box “Enable new registrations”.

Accounts, Enterprise Features, Team Networks.

How to Export User Accounts from Active Directory and Import them in my Brosix network?

You can use the Import/Export feature in your Web Control Panel at net.brosix.com. The import process is explained in details in the Web Control Panel. Here are details how to export user accounts from an Active Directory: https://help.brosix.com/export-active-directory-users-into-a-csv-file/ You can also use Brosix LDAP Sync Tool to automatically sync...

Brosix Enterprise, "How to" Enterprise Tutorials, Accounts, Enterprise Features, Team Networks.

How to restore the password for the web control panel?

I have forgotten my password to log on to the main web control panel. How can I restore it? You can restore your password at net.brosix.com/resetpassword/ Web Control Panel is available only in Brosix Enterprise.

Brosix Enterprise, Enterprise Features, Security, Team Networks.

How to activate, access and delete your team’s chat history archive?

You can easily activate, access and delete your team’s chat history archive by following the instructions below: Activating the Chat History Archive In order to begin using the Chat History Archive option you must ensure that you have activated it for your network through your Control Panel: Log into...

Brosix Enterprise, "How to" Enterprise Tutorials, Enterprise Features, Team Networks.

Why Can’t I Add Users in my Contact list?

I get message saying can’t add user. Why is that? Most probably the feature “Manage contacts lists” is disabled for your Instant Messaging network. Please, contact your IM network administrator and ask to allow this feature for your account. Or the user is already added, but you cannot see...

Android, Brosix Applications, Brosix Enterprise, Enterprise Features, Linux, Mac, Mobile, Team Networks, Web client, Windows.

Invalid username or password

I cannot log into Brosix, it says Invalid username or password. It is possible you have Brosix for a different Team Network. Enter the number of your Brosix instant messaging network and then your Brosix name and password.

Brosix Applications, Brosix Enterprise, Team Networks.

How to add users to other users` contact lists?

Is there a way to add all users in a group to a users contact list? You can create groups and assign users to gropus. For example, groups “Sales”, “Support”, “New York”, “Dallas”. You can set all group members to communicate with each other. 1. Sign In to net.brosix.com 2....

Brosix Enterprise, "How to" Enterprise Tutorials, Accounts, Enterprise Features, Team Networks.

How to delete my team network?

I have signed up for a Brosix network. How can I delete it? You don’t need to delete your network. It will automatically expire in 30 days if you don’t purchase licenses.

Brosix Enterprise, "How to" Enterprise Tutorials, Enterprise Features, General, Team Networks.