Brosix Knowledge Base

If I delete users today, will their communication file still be a part of the “chat history archive” that is created by you at the end of the month? I don’t want to delete users and not have their information that was generated during the month. If you delete a user, the corresponding Chat History […]

The Welcome module is a feature that allows you to broadcast news or events to all users on your private team network. You can activate the module via the Web Control Panel by following these instructions: Log into the Control Panel at net.brosix.com From the Dashboard choose Settings->Configurations Click on the “Enable” button When activated, […]

You can define groups of users from Web Control Panel and assign user accounts according to your work groups. For example, you can group them by office location: “New York office”, “Barcelona office”, “Plovdiv office”. Or you can group your users by department: “Marketing”, “Sales”, “Production”, “Management”. These groups are called Global or Network groups. […]

For customers with the Ultimate Brosix Plan there is an option to have more than one administrator per network, also known as “Multiple Administrators.” In order to activate this option please follow these steps: Log into the Control Panel at net.brosix.com From the Control Panel Dashboard choose Settings->Administrators Click on the “Create new administrator” button […]

We have administrators that monitor conversations but I can not have them see conversations between senior management. How can this be accomplished? Every administrator account has a “Security Level”. An administrator can see only user accounts that has “Security Level” below or equal to the administrator’s. An administrator account may have these “Security levels”: Normal […]