Connect Brosix to thousands of other apps with Zapier Zapier lets you connect Brosix to 5,000+ other web services. Automated connections called Zaps, set up in minutes with no coding, can automate your day-to-day tasks and build workflows between apps that otherwise wouldn’t be possible. Each Zap has one app as the Trigger, where your information comes from and which causes one or more […] Read more » "How to" Enterprise Tutorials Brosix Enterprise General automation integration integrations zap zapier
Step-by-Step Guide to Brosix Live Chat I want my team to be able to provide live support to visitors on our website. How do I begin with the Brosix Live Chat? If you are interested in combining a live chat tool with a secure instant messenger for your internal business communication, you begin by creating your Brosix network from the Brosix […] Read more » "How to" Enterprise Tutorials Brosix Enterprise General customer support guide live chat livechat
How to Install Brosix Live Chat on your WordPress website Go to the Plugins section in your WordPress Dashboard. Click on the Add New Type Brosix Live Chat in the search bar. Click on Install Now to proceed. Click on the Activate You will be taken to the Installed Plugins section of your WordPress admin. There, find the Brosix Live Chat plugin and click on the […] Read more » "How to" Enterprise Tutorials Brosix Enterprise General Tutorials
Browse Old Chat History My chat history is limited to a certain date and I can’t see my previous chats. What can I do to see them? With the latest version of Brosix (4.2), we have implemented a new way history is stored. Here’s how you can get access to previous chats: Sign in to your Brosix client and […] Read more » General
Is it possible to have my Brosix chats on every device that I use? Yes, it is. When you login on a new device, latest chat history is downloaded on that device so you can continue your latest chats. Also, when you are logged in on multiple devices, your chats are automatically synchronized to all of them. This allows you to chat from multiple devices simultaneously – desktop computer, […] Read more » Android Brosix Applications Brosix Enterprise General Linux Mac Mobile Windows FAQ
Is Brosix GDPR Compliant? What is GDPR? The EU General Data Protection Regulation (GDPR) is a new regulation in EU law aimed at unifying data regulations within the EU. The main aspects of the regulations aim to create greater transparency in how businesses use personal information, and grant individuals greater control over their personal information. GDPR applies to any […] Read more » General Security
Is Brosix compliant with SAS-70, HIPAA and other regulation requirements? Since Brosix does not process our customers financial information we are not subject to SAS-70. Brosix also does not process our customers health information so we are not subject to HIPAA also. Brosix provides secure communication channels that our customers use to transfer their information. During the transmission, Brosix does not process, change, tamper or […] Read more » Brosix Enterprise General Security Servers compliancy HIPAA HITECH regulation SAS 70
How to view your team’s chat history Brosix allows you to monitor users’ correspondence on your network through the “User History” feature. In order to do so please follow these instructions: Log into the Control Panel at net.brosix.com From the Dashboard choose Users->User History Select the name(s) of the user(s) from the list on the right side of the screen and click […] Read more » General
How to order user licenses In order to continue using Brosix once your free trial is over you need to order licenses for the users on your team network. You can do so by following these instructions: Log into the control panel at net.brosix.com From the Dashboard choose the “Licenses” – “Update” tab Click on the “Select” button below the […] Read more » "How to" Enterprise Tutorials Billing Brosix Enterprise General Tutorials FAQ
How to change your payment method A week before your service expires, you will receive an email from Brosix which includes an option for changing your payment method. Simply click on the “change your payment method” button in the email in order to access this option. You can also change your credit card details if necessary. The available payment methods are […] Read more » "How to" Enterprise Tutorials Accounts Billing Brosix Enterprise General Tutorials