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I don’t get notification when a specific user sends me a chat message?
Most probably you have muted the notifications from that user. Please click on the bell icon in the chat window right above the send button.

Mute Notification

Related Articles
  • Disable Chat History
  • Chat History Expiration
  • New default contact list view in Brosix 4.0
  • Step-by-Step Guide to Network Administration
  • Step-by-Step Guide to Manage User Accounts
  • How to set up custom settings to your team network
  • How to set up custom settings for an individual user
  • How to view your team’s chat history
  • How to see chart statistics for your team network
  • How to help your team to communicate better with group management
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