How long before unused accounts are purged? Unused accounts are not purged automatically. The Team Administrator is responsible to delete unused user accounts. Read more » Accounts FAQ privacy unused account
What payment methods do you accept? Brosix receives payments with: Credit card Debit card PayPal Bank transfer Other local payment methods in more than 30 countries around the world For credit card payments we work with several payment processing companies – Stripe, 2Checkout. Auto-recharge If you choose to pay with a Credit card, a Debit card or PayPal, your order will […] Read more » Billing FAQ order payment
How to sign up for Brosix Team network? Please go to www.brosix.com/signup/ and fill in the form. Your team network will be ready and fully functional in a minute. Full list of Brosix Instant Messenger Features Read more » Brosix Enterprise General FAQ own network register signup
Can I receive a message, file or a voice call if the sender is not in my contacts list? No, you cannot. You can be contacted only by people that are in your contacts list. If someone is not in your contacts list and wants to communicate with you, you will be asked for a permission. If you grant a permission, this user will be added to your contacts list and you will be […] Read more » Brosix Applications General Linux Mac Security Windows contact list FAQ file message voice call
Can I send a message if the recipient is offline? Yes, you can. Just send the message from the Text Chat window. The message will be delivered to the recipient as soon as he/she gets online. The offline messages are kept for delivery up till 10 days. After that they will be considered expired and deleted from the messages queue. Full list of Brosix Instant […] Read more » Android Brosix Applications General Linux Mac Mobile Web client Windows FAQ message offline message offline messages
Who can see the personal information I enter in my account? The administrator of the network your account belongs to can see the full set of data that you entered in your account. The users that have you in their contacts lists can see only your first name, last name, e-mail address and web site. Read more » Accounts Security account FAQ information personal information profile
How to restrict who can chat with whom? A user can communicate only with users in his contacts list. From the Web Control Panel you can edit user contacts lists and so effectively restrict user communication. Read more » "How to" Enterprise Tutorials Accounts Brosix Applications Brosix Enterprise Security FAQ manage restrict restrict communication
How Secure is Brosix? Brosix uses AES (Advanced Encryption Standard, used by US government) with 256 bit keys. Which means the encryption can’t be broken in a reasonable time. All communication channels are direct, peer-to-peer, between the users and are not routed through Brosix servers. In some cases, if user firewalls do not allow direct connection, data is routed […] Read more » General Security AES-256 encryption FAQ security
Why can`t I create new users for my team network? I am trying to add new users to my network but with no success. Please login to your Web Control Panel at net.brosix.com, go to Settings – Options and check the box “Enable new registrations”. Read more » Accounts Brosix Enterprise create users enable new registrations FAQ
Can I have contacts from a different team network? Usually – No, you cannot. The idea of the private team network is that the participants are in a private area of authorized users only. Each account can communicate only with users from its network. If you want to have contacts from another network you need to create an account in that network. But, Brosix […] Read more » Brosix Applications Brosix Enterprise Security contacts different network FAQ