How to prevent my users to search for other users in my team network? You can disable the “Allow contacts” option for a particular user or for the entire IM network. If “Allow contacts” is disabled the user cannot search for others in the IM network. Go to the Web Control Panel A. To disable “Allow contacts” for one user Go to the Users tab Find the user you […] Read more » "How to" Enterprise Tutorials Brosix Enterprise contact disable prevent search
How to sync Brosix users with users in your Active Directory domain? There is a sync tool that you can run on a computer in your network and it will synchronize user accounts in your Active Directory with user accounts in Brosix. You can get this tool from https://secure.brosix.com/download/get/?nid=1&fid=BrosixLDAPSync This tool needs access from the Internet to your Brosix data. To provide a high level of security […] Read more » "How to" Enterprise Tutorials Brosix Enterprise active directory domain export import ldap net api sync users
How to integrate the Brosix live chat/web guest into my webpage? You can easily embed Brosix into your webpage. 1. Activate “Live Chat (Web Guests)” feature Go to Web Control Panel – Settings – Integrations tab and enable the “Live Chat (Web Guests)” feature. This will create two groups in your Team Network: “Live Chat Agents” – only members of this group can chat with your […] Read more » "How to" Enterprise Tutorials Brosix Enterprise Web client live chat live support livechat livesupport visitor web guest
How to customize your team network? Brosix allows you to customize your team network by displaying your company logo on the Brosix desktop applications, as well as Brosix user support websites (the Brosix download site and the Brosix account site). In order to display a custom logo please follow these instructions: Log into the Control Panel at net.brosix.com From the Dashboard […] Read more » "How to" Enterprise Tutorials Brosix Enterprise company logo control panel custom logo logo
How to lock contacts in a group? How can I prevent contacts from one group to communicate with contact from another group? You should disable the option “Allow contacts” for your IM network. This way users won’t be able to add other users to their contact lists. User contact lists will only be controlled by the administrator from the Web Control Panel. […] Read more » "How to" Enterprise Tutorials Accounts Brosix Enterprise contact group lock restrict search user
How to Integrate Brosix Web Client into your Website? Brosix web client for your IM network is available at https://secure.brosix.com/webclient/?nid=[_nid_] Replace “[_nid_]” with your IM network number (it is available in the Web Control Panel). 1. Installation 2. Branding 3. Resize Web Client 4. Automatic login 1. Installation If your network number is “1”, then you can integrate the web client in your […] Read more » "How to" Enterprise Tutorials Brosix Enterprise General Web client online chat web chat web client
How to Disable Screenshots? You can disable Screenshot plugin or any other feature from your Brosix Web Control Panel – Settings – Module Permissions tab. Read more » "How to" Enterprise Tutorials Brosix Applications Brosix Enterprise Linux Mac Windows disable screenshot
How to restrict who can chat with whom? A user can communicate only with users in his contacts list. From the Web Control Panel you can edit user contacts lists and so effectively restrict user communication. Read more » "How to" Enterprise Tutorials Accounts Brosix Applications Brosix Enterprise Security FAQ manage restrict restrict communication
How to keep and access the chat history of a disabled account? We recently had an employee who left the company. We would like to deactivate his account, but want to save a copy of his chat log prior, so that we can access it if needed. How can we do this? Login your Web Control Panel – net.brosix.com -> Users -> “Chat History Archive” and download […] Read more » "How to" Enterprise Tutorials Accounts Brosix Enterprise account disable
How to Enable and Disable chat logging? How can I enable or disable chat logging on the server? You can enable or disable the logging from the Web Control Panel net.brosix.com, go to Settings->Configurations->Chat History Archive. Read more » "How to" Enterprise Tutorials Brosix Enterprise activity log chat logging disable enable