How to protect some users data? To protect user chat history from being accessed by other administrators, please do this: Go to user account in Users – User Accounts and click on the user Go to Security tab of this user Click the “Security Level” button to make it “Restricted” Repeat this for all users whose data you want to […] Read more » "How to" Enterprise Tutorials Accounts Brosix Enterprise Security administrator chat history FAQ user activity log user data
I do not receive notifications on my Android device anymore. The problem is that Android does not send push notifications, which means you cannot receive notifications when the application on your mobile device is killed. In order to receive notifications, you need to keep the application active. Read more » Android Brosix Applications Mobile FAQ
Brosix Mobile Smart Notifications If you are logged in on several devices at the same time, there are some smart silencing rules activated to make your work with Brosix more convenient. You will receive notifications for new messages on all devices. But, if you send messages from one of your devices, the others will be silenced for 15 […] Read more » Android Brosix Applications Mobile FAQ notifications
No valid skin found Brosix error I receive an error in Brosix “No valid skin found” 1 This can happen when you update or re-install Brosix Please restart your computer and attempt re-installing Brosix again. Read more » Brosix Applications Windows FAQ
Re-sync contacts list in Brosix It is possible that sometimes contacts list initialization fails. You can re-sync contacts list this way: Exit Brosix application Open the folder where Brosix is installed Find and start the file “brosix_contacts_clean.bat” file Read more » Brosix Applications Windows contacts list FAQ
Re-sync chat history in Brosix What does this procedure do? This procedure re-synchronizes your local chat history with the server. If any messages were missed (for example, due to temporary connection issues), they will be downloaded during this process. It also checks the integrity of your local message database. If any inconsistencies or damage are detected, the database will be […] Read more » Brosix Applications Linux Mac Windows Brosix messages chat history chat issues database repair FAQ local database message ercovery message sync missing messages re-sync troubleshooting
How to remove someone from a Chat-Room? Team Network Administrators can remove users from any Chat-Room by accessing the ‘Chat Room Controls’ through the Web Control Panel: Go to Web Control Panel at net.brosix.com Go to Users – Chat Rooms tab Select the Chat-Room in question and go to the Members tab. Read more » "How to" Enterprise Tutorials Brosix Enterprise Security FAQ
Can I disable the Chat History feature on my client? No, this option is unavailable to individual users. However, the network administrator can disable all chat history for their team network from the web control panel. Read more » Android Brosix Applications Brosix Enterprise Linux Mac Windows FAQ
Is it possible to have my Brosix chats on every device that I use? Yes, it is. When you login on a new device, latest chat history is downloaded on that device so you can continue your latest chats. Also, when you are logged in on multiple devices, your chats are automatically synchronized to all of them. This allows you to chat from multiple devices simultaneously – desktop computer, […] Read more » Android Brosix Applications Brosix Enterprise General Linux Mac Mobile Windows FAQ
How to order user licenses In order to continue using Brosix once your free trial is over you need to order licenses for the users on your team network. You can do so by following these instructions: Log into the control panel at net.brosix.com From the Dashboard choose the “Licenses” – “Update” tab Click on the “Select” button below the […] Read more » "How to" Enterprise Tutorials Billing Brosix Enterprise General Tutorials FAQ