Brosix Help Library

The Spell Check feature of Brosix is built into the chat window and monitors for typos in real time while you chat. It is available in 15 different languages, including English, German, French, Portuguese, Spanish, Russian and Bulgarian. In order to begin using spell check, begin by opening a...

The tabbed chat feature allows you to have multiple ongoing chats in a single chat window in order to maximize efficiency and screen space.   In order to set up a tabbed chat, begin by opening a chat window and clicking on the “Tabbed Chat” button. From here you can...

The audio during a voice/video call is so garbled, we can’t hear anything at all. Can you please suggest how to make it work? The audio quality depends on the computers on the both ends as well as the Internet connection between them. A possible reason for a low...

When using the voice/video call we get annoying echo. We do not use headsets, but use webcams with mics and speaker systems. Is it possible to fix this? Using speakers is very possible to produce echo and this reduces the sound quality. We suggest to use headsets for voice...

Login in the web control panel at net.brosix.com Go to “Settings – Configuration” and choose your timezone:   You can also choose if the chat history Archives observe the timezone.

We do not collect information about our users. The only information we have is the one that users provide themselves in their profiles. Every user can change/delete this information at any time. Unused accounts are not purged. The user can get back and use his/her account at any time...

Unused accounts are not purged automatically. The Team Administrator is responsible to delete unused user accounts.

We have an enterprise account and I want to add a user but I want to choose who they can see. Go to the Web Control Panel – net.brosix.com First you should disable “Any-to-Any” from Settings-Options tab. If enabled, this allows all users see all other users. Go to...

If you missed a message or an event, Brosix can show you a reminder notification at the bottom-right corner of the screen, as shown below. This notification is called a “sticky notification” because it stays there until you take some action by either responding to it or closing it....

Brosix receives payments with: Credit card Debit card PayPal Bank transfer Other local payment methods in more than 30 countries around the world For credit card payments we work with several payment processing companies – Stripe, 2Checkout. Auto-recharge If you choose to pay with a Credit card, a Debit...