I do not receive notifications on my Android device anymore. The problem is that Android does not send push notifications, which means you cannot receive notifications when the application on your mobile device is killed. In order to receive notifications, you need to keep the application active. Read more » Android Brosix Applications Mobile FAQ
Brosix does not open on my Mac Here is what you should do in case you receive an error message stating ‘Brosix” cannot be opened because the developer cannot be identified‘ when you try to open your Brosix application for the first time after installing it on your Mac, as shown in the screenshot below. Please close the error message that you […] Read more » "How to" Application Tutorials Brosix Applications Mac
Brosix Mobile Smart Notifications If you are logged in on several devices at the same time, there are some smart silencing rules activated to make your work with Brosix more convenient. You will receive notifications for new messages on all devices. But, if you send messages from one of your devices, the others will be silenced for 15 […] Read more » Android Brosix Applications Mobile FAQ notifications
No valid skin found Brosix error I receive an error in Brosix “No valid skin found” 1 This can happen when you update or re-install Brosix Please restart your computer and attempt re-installing Brosix again. Read more » Brosix Applications Windows FAQ
Re-sync contacts list in Brosix It is possible that sometimes contacts list initialization fails. You can re-sync contacts list this way: Exit Brosix application Open the folder where Brosix is installed Find and start the file “brosix_contacts_clean.bat” file Read more » Brosix Applications Windows contacts list FAQ
Re-sync chat history in Brosix What does this procedure do? This procedure re-synchronizes your local chat history with the server. If any messages were missed (for example, due to temporary connection issues), they will be downloaded during this process. It also checks the integrity of your local message database. If any inconsistencies or damage are detected, the database will be […] Read more » Brosix Applications Linux Mac Windows Brosix messages chat history chat issues database repair FAQ local database message ercovery message sync missing messages re-sync troubleshooting
What is auto-scroll and how does it works? Auto scroll, the automatic scrolling down a chat window to the newest message, is the default setting in open chat windows. This means that in an open chat and chat room window, when you receive a new message the Brosix app will automatically scroll down to it. When opening a chat window in an ongoing […] Read more » Brosix Applications Linux Mac Windows
How to reduce the size of the Brosix window? There are several ways to resize the Brosix application and chat windows. You can resize the window with your mouse by clicking and holding on the edges of the window and adjusting the size by dragging the window to expand or reduce the size. You can also you use the minimize and maximize buttons in […] Read more » "How to" Application Tutorials Brosix Applications Linux Mac Windows
Can I disable the Chat History feature on my client? No, this option is unavailable to individual users. However, the network administrator can disable all chat history for their team network from the web control panel. Read more » Android Brosix Applications Brosix Enterprise Linux Mac Windows FAQ
Is it possible to have my Brosix chats on every device that I use? Yes, it is. When you login on a new device, latest chat history is downloaded on that device so you can continue your latest chats. Also, when you are logged in on multiple devices, your chats are automatically synchronized to all of them. This allows you to chat from multiple devices simultaneously – desktop computer, […] Read more » Android Brosix Applications Brosix Enterprise General Linux Mac Mobile Windows FAQ