How to Use Welcome Module? The Welcome module is a feature that allows you to broadcast news or events to all users on your private team network. You can activate the module via the Web Control Panel by following these instructions: Log into the Control Panel at net.brosix.com From the Dashboard choose Settings->Configurations Click on the “Enable” button When activated, […] Read more » "How to" Enterprise Tutorials Brosix Applications Brosix Enterprise Linux Mac Tutorials Windows
How to delete the chat history? You can delete the chat history at Brosix -> Settings -> Personal -> Delete History Read more » Brosix Applications Linux Mac Windows chat delete delete chat delete hystory history remove
Bluetooth (wireless) headset interrupts When using the voice call with Bluetooth (wireless) headset we get garbled sound and interruptions. Is it possible to fix this? Using Bluetooth (wireless) headset is very likely to produce garbled sound and interruptions and this could reduce the sound quality. We suggest to use wired headsets for voice calls. Call quality cannot be guaranteed […] Read more » Brosix Applications Linux Mac Windows audio quality bluetooth bluetooth headset echo headset interrupt noise sound quality transmission unidirectional microphone video call voice call voice quality voip
How do I uninstall the desktop application? Brosix installs as a standard application on your computer. Uninstalling it follows the standard procedure for the operating system it is installed with. Important: Uninstalling the desktop app doesn’t delete your Brosix account or any data associated with your team. It only removes the desktop application from your computer. Uninstalling the Windows Desktop App Go […] Read more » Brosix Applications Linux Mac Windows uninstall
Local Groups vs Global Groups You can define groups of users from Web Control Panel and assign user accounts according to your work groups. For example, you can group them by office location: “New York office”, “Barcelona office”, “Plovdiv office”. Or you can group your users by department: “Marketing”, “Sales”, “Production”, “Management”. These groups are called Global or Network groups. […] Read more » Brosix Applications Brosix Enterprise Linux Mac Windows groups
How to Set Up Auto Reply Messages? Auto-reply is a feature on Brosix desktop (Windows, Mac, Linux) that allows you to create custom messages that will be automatically sent in response to messages you receive when you are away from your computer. You can begin using auto reply by following a two-step process: creating a custom status, and setting an auto […] Read more » "How to" Application Tutorials Brosix Applications Linux Mac Windows auto-reply
Application crash on trying to load call with video If I try to initiate or accept a video call, Brosix application crashes. This could be caused by a faulty graphics (video) card driver. Please disable OpenGL video acceleration. Go to Brosix – Settings – General Uncheck the “Enable OpenGL video acceleration” Click the “OK” button Try to make or receive a video call Read more » Brosix Applications Linux Mac Windows video call video driver
Brosix interferes with my VoIP (SIP) The issue is that Brosix interferes with our VoIP service by stepping on UDP ports 10000-20000 (real time voice) and 5060-5091 (SIP) The port specified in Brosix program settings is for TCP connections – file transfer, screen-sharing etc. UDP port is randomly chosen with each UDP session (voice or video call) using the machine client […] Read more » Linux Mac Windows sip udp voip
How do Brosix Chat Rooms work? Here are some core points about Brosix Chat Rooms: Every user can create a chat room and add people from his/her contacts list. A point to note: when you create a chat room, you should add at least two other users. Every room member can add other users at any time. The added users can […] Read more » Brosix Applications Linux Mac Windows chat rooms
How to set up Spell Check feature? The Spell Check feature of Brosix is built into the chat window and monitors for typos in real time while you chat. It is available in 15 different languages, including English, German, French, Portuguese, Spanish, Russian and Bulgarian. In order to begin using spell check, begin by opening a chat window and clicking on the […] Read more » "How to" Application Tutorials Brosix Applications Linux Mac Windows Spell Check Typos