Brosix Help Library

A week before your service expires, you will receive an email from Brosix which includes an option for changing your payment method. Simply click on the “change your payment method” button in the email in order to access this option. You can also change your credit card details if...

How can I manage the contacts lists of my users? Each user has a contacts list – a list of people he can communicate with.Contacts lists are symmetric. This means if user John can see and communicate with Boris, Boris will also be able to see and communicate with...

Brosix setup package for Windows has special options for corporate use. Brosix Advanced Setup – for cases when several people share one Windows computer. Brosix Network Install – for teams or groups, that place Brosix on a network share and all users start it from there.     Brosix...

The administrator of a Team Network has full control over user accounts: create/delete user account change user profile, including personal picture add/remove contacts to user contacts lists change user password enable/disable features for a user search chat history for a user add/remove a user to/from a Chat-Room   To...

You can remove all user accounts as well as your personal and corporate information from your Team profile. Go to Web Control Panel and do so.

What IP addresses and TCP/UDP ports are required to be opened in my firewall? Brosix automatically discovers the best available option to connect to the servers, and you usually do not need to configure anything in your firewall or router. However, if you use a firewall or router that...

No, you cannot. Your account name is unique inside the network it is created. That’s why switching to another network is not a good idea – if there is another account with the same name, it may cause problems. So, if you want to join another network, create a...

Every Instant Messaging app needs support from servers to operate properly. The set of the servers that support the IM app is called a “Team Network”. All users that use this application and its servers participate in one Team Network. Users in one team network can communicate only with...

Your user account is part of a Team Network. Please contact your Team Administrator and ask to remove your account.

No, the username can not be changed. It uniquely identifies you in the network. If you change your username, this will be extremely confusing to others who have you in their contact lists, especially if later someone else registers with your old name. If you wish to change it...